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At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

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Position Summary:The Assoc Business Process Analyst will serve as a resource for ongoing support and maintenance of Illumina’s Global R&D equipment. This
role is responsible to provide deep technical knowledge of SAP in order to 1) provide maintenance support and to 2) partner with lab
management operations for equipment lifecycle, compliance & operations changes.

Responsibilities:

• Own and resolve application issues, engaging additional technical or functional resources as necessary

• Collaborate with the lab management operations & cross functional teams to apply solutions by analyzing business and functional

• requirements, studying and creatively leveraging standard procedures

• Play an active role in supporting equipment maintenance compliance

• Monitor and resolve system integrity issues

• Analyze problems, diagnose them and find root cause, and then either creating a fix or engages business solutions team to collaboratively design a solution.

• Proactively analyzes incident records and use data to identify problems.

• Identify and propose approach to increase usability

• Stay abreast of SAP enhancements

• Manage multiple priorities

• Maintain active communication with various business and technical stakeholders to manage expectations regarding changes to the system and the introduction of new and enhanced functionality

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual
responsibilities may occur due to business needs.

Requirements:

• Solid understanding of equipment lifecycle operations

• Background with SAP is a bonus

• Ability to troubleshoot and solve technical problems.

• Hands-on person with exceptional analytical and problem-solving abilities.

• Ability to place questions and problems in the proper context

• Ability to address problems logically, carefully, and methodically

• Persistence to pursue problems until they are solved, but also the good judgment to know when to stop and ask questions

• Ability to effectively prioritize and execute tasks in a fast-paced environment

• Strong collaboration skills with global workforce

• Ability to interface well with cross-functional teammates

• Flexibility to work occasional non-standard hours

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Experience/Education:

• Typically requires a Bachelor’s degree Engineering / Science / Information Technology / Supply Chain or equivalent experience.

• Diploma in Engineering / Science / Information Technology / Supply Chain with at least 3 - 5 years Relevant Experience

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.