What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Territory Account Manager

Italy (Tuscany)

Closing date: 5th March

The role

As a Territory Account Manager here at Illumina, you will play a pivotal role in driving the adoption of our industry‑leading genomics technologies across key clinical and research accounts. You will work closely with cross‑functional partners in sales, marketing, and technical teams to deliver tailored solutions that meet customer needs and accelerate the power of next‑generation sequencing (NGS) across healthcare and scientific discovery. Your efforts will directly contribute to expanding Illumina’s impact in a region rich in scientific excellence, supporting end users, decision makers, and emerging opportunities across hospitals, universities, and research institutes.

Illumina provides a comprehensive and competitive benefits package designed to support your wellbeing, financial security, and work–life balance. In Italy, employees enjoy flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!

Why you

You bring strong knowledge of applied genetics, genomics, and NGS technologies, coupled with proven experience managing key clinical and research accounts. You are highly motivated, results‑oriented, and thrive when independently driving business development, prospecting new opportunities, and nurturing long‑term customer relationships.

Your strong scientific foundation enables you to confidently advise customers, deliver technical presentations, and position Illumina’s portfolio as a driver of clinical and research success. You work effectively within collaborative teams, demonstrate resilience in fast‑paced settings, and adapt seamlessly to evolving customer and organizational needs.

A Life Science degree is required, an advanced degree is preferred.

Key Responsibilities

Strategic Territory & Account Leadership

• Develop and execute a territory‑specific and account‑specific sales plan.

• Adjust strategies in line with evolving company priorities and customer needs.

• Engage in accurate forecasting and manage a robust, healthy sales pipeline.

• Proactively utilize and maintain CRM data to ensure accurate business insights.

Commercial Excellence & Growth

• Successfully prospect, generate, and convert new customer leads.

• Manage existing accounts while continuously expanding customer reach and loyalty.

• Navigate and close multi‑tiered sales cycles across capital equipment, consumables, and services.

• Match customer business objectives with Illumina capabilities to deliver mutual value.

• Demonstrate a win‑win approach in complex negotiations.

Customer Engagement & Technical Expertise

• Deliver compelling scientific and technical seminars and presentations on Illumina’s solutions.

• Demonstrate deep scientific understanding to facilitate a consultative sales process.

• Provide expert portfolio positioning and guidance to customers at various organizational levels.

• Foster strong relationships by understanding emerging needs, market trends, and new opportunities.

Cross‑Functional Collaboration & Continuous Learning

• Collaborate effectively across Illumina teams globally to support customer success.

• Engage proactively in continuous learning around new applications, technologies, and market growth areas.

• Handle interpersonal challenges with professionalism, balancing individual and team focus on customer outcomes.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.