Job Description:

Summary:

The Sales Manager is responsible for driving profitable growth through strategic business development, customer acquisition, and territory expansion across Mexico, the USA, Canada, and Europe. This role both manages direct accounts and distributor partnerships, leads a regional sales team, and oversees execution of sales strategies to increase market share for high-value, highly technical mold release agents under the Diamond Kote and Crystal brands. The Sales Manager will also conduct mid-year and end-of-year performance reviews to evaluate team progress and support personal development.

Direct reports are located in Mexico, the USA, and Europe.

Core Responsibilities:

Sales Performance & Forecasting:

· Own total sales, profitable revenue growth, and forecasting for Mold Release products, including Diamond Kote and Crystal brands, in alignment with annual business plans.

· Track and analyze sales performance, pipeline activity, and market trends to ensure achievement of revenue and margin targets.

· Set measurable goals for new customer acquisition, account conversion, revenue, and margin growth.

· Track and analyze trends for year over year growth or business loss

· Salesforce.com (SFDC) – Utilize the system for all areas of tracking opportunities, funnel goals, and ensure compliance within the team.

· Accurate monthly monitoring and reporting of revenue forecasting.

· Build, motivate, and develop a high-performing team of field sellers.

End Users / Customers

· Drive growth with high-potential end users by leading the sales team in account targeting, product conversions, and technical-based selling.

· Build and maintain senior-level customer relationships through field engagement, technical evaluations, and product trials.

· Own performance against KPIs, including new account acquisition, conversion rates, territory revenue growth, margin contribution, and pipeline growth.

· Act as player/coach in the field to hunt and develop high-growth potential accounts.

Distribution Partners

· Develop and execute distributor growth strategies to expand market coverage and drive increased revenue.

· Oversee distributor performance, negotiate new distribution agreements, and increase mindshare through training, joint customer visits, and business reviews.

· Manage KPIs such as distributor sales growth, active locations, pipeline contribution, forecast accuracy, and CRM compliance.

· Build and maintain deep, multi-level relationships at end-user and distributor accounts through regular field visits, product trials, and technical demonstrations that support value-based selling and customer engagement.

Education & Experience / Other Competencies:

• Bachelor’s degree in Chemical Engineering, Chemistry, Industrial Engineering, or Materials Science preferred or Business, or equivalent experience in technical, high-value specialty chemicals sales, with 2–10 years in a manufacturing sales environment.

• Bilingual in English and Spanish, with strong computer proficiency in Microsoft Office and SFDC, and excellent written, verbal, and collaborative communication skills.

• Demonstrates strong listening and analytical abilities to translate field insights into selling opportunities, with a proven track record of meeting sales goals/quotas and closing business with new and existing customers.

• Highly organized, self-motivated, and able to work independently, with well-developed emotional intelligence to engage effectively at all internal and external levels.

• Entrepreneurial and proactive, capable of identifying growth opportunities, driving initiatives, and enhancing brand presence through professional networking.

• Experienced in international business development and sales across Mexico, the U.S., and Europe, including currency conversion and business customs.

• Must be able to travel up to 60% (including overnight), be eligible to work in the United States, and hold a non-electronic driver’s license.

Compensation Information:

120,000

*ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. *

*As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. *

*All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. *