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Introduction
Solutions Engineers at Confluent drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve.
In this role you’ll partner with Account Executives to be the key technical advisor in service of the customers.
You’ll be instrumental in surfacing the customers’ stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs.
You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutioning to help get past difficult technical roadblocks.
Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success for the customer and incremental adoption of Confluent’s Technology.
Your role and responsibilities
Help advance new & innovative Data Streaming use-cases from conception to Go-Live
Execute on and lead Technical Proofs of Concept:
Conduct Discovery & Whiteboard Sessions to develop new use-cases
Provide Thought Leadership by delivering Technical Talks and Workshops
Guide customers with hands-on help and best practice to drive operational maturity of their Confluent Deployment
Analyze Customer Consumption trends and identify Optimization opportunities
Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem
Forge strong relationships with key customer stakeholders and serve as a dependable partner for them
Required education
None
Required technical and professional expertise
5+ years of Solutions Engineering or similar work experience
Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies
First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development
Experience with Automation, Git Ops and Kubernetes
Proficiency in Java, Python or SQL
Business-level proficiency in English, both written and verbal
Preferred technical and professional experience
- Technical certifications
- Cloud Developer/Architect, Data Engineering & Integration
Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems
Exceptional presentation and communications capabilities.
Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives
ABOUT BUSINESS UNIT:
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS:
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title
- Senior Solutions Engineer
- Confluent
Job ID
122232
City / Township / Village
Tokyo
State / Province
Tokyo
Country
Japan
Work arrangement
Hybrid
Area of work
Sales
Employment type
Regular
Position type
Professional
Travel required
Up to 20% or 1 day a week
Company
(7600) IBM Japan, Ltd.
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
Yes
Application Info
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