Introduction

About IBM Consulting

IBM is the world's largest technology and consulting employer, serving clients in 170 countries. In this new era of Cognitive Business, IBM is reshaping industries through expertise in Cloud, Analytics, Security, Mobile, and IoT. IBM Consulting is a global team of business, strategy, and technology consultants enabling enterprises to make smarter decisions and deliver exceptional client experiences. We empower clients to digitally reinvent their business and gain a competitive edge.

At IBM, we outthink ordinary. Discover what you can do.

Your role and responsibilities

Role Overview

We are seeking a Senior Business Analyst with deep expertise in Energy & Utilities, particularly in **Distribution System Operator (DSO)**environments and energy-transition programs. This role focuses on business process design and system integration, translating regulatory, operational, and market needs into clear, integrated requirements across OT, IT, and data platforms.
You will work directly with clients, lead workshops, and collaborate with cross-functional teams to define end-to-end processes and integration requirements for DERMS, ADMS, and flexibility services. This is an exciting opportunity to influence large-scale transformation initiatives in the energy sector.

What This Role Offers

• *Direct Client Engagement: Conduct workshops, interviews, and Agile ceremonies with senior stakeholders.
• *Energy Transition Leadership: Shape solutions for DER integration, flexibility markets, and dynamic connections.
• *Cross-Functional Collaboration: Work with architects, integration teams, and delivery squads on complex OT/IT ecosystems.
• *Innovation & Impact: Drive digital transformation in the utilities sector, influencing sustainability and grid modernization.
• *Global IBM Network: Access IBM's global expertise, methodologies, and cutting-edge technologies.

Key Responsibilities

• Lead requirements definition for DSO, DERMS, dynamic connections, and flexibility services.
• Define end-to-end business processes and system integrations across network, market, and enterprise platforms.
• Translate business outcomes into epics, features, user stories, and acceptance criteria in Agile delivery.
• Facilitate cross-functional workshops and ensure traceability across business outcomes and delivered capabilities.
• Identify integration risks, dependencies, and non-functional requirements (performance, security, resilience).
• Support business cases, delivery governance, and change impact assessments.
• Collaborate with solution architects on interface, data, and event-based requirements.
• Participate in Agile ceremonies: sprint planning, stand-ups, demos, and retrospectives.
• Communicate complex technical concepts in simple terms to non-technical stakeholders.

Why Join IBM?

• Be part of a global leader driving innovation in energy transition.
• Work on high-impact projects shaping the future of utilities.
• Access world-class training, career growth, and IBM's global network.

Required education
Bachelor's Degree
Required technical and professional expertise

Must-Have Skills & Experience

• *8+ years defining software requirements for complex products in Agile environments.
• *5+ years working with Agile practices, including writing epics and user stories.
• *5+ years in Energy & Utilities, OT & IT Systems focusing on SCADA/ADMS, Asset Management, and Field Mobility solutions.

• Expertise in business process modeling (BPMN, UML) and tools like Visio or Aris.
• Excellent communication and stakeholder engagement skills.
• Sound understanding of package implementation methodologies**.**
• Ability to analyse and undertake risk assessment and mitigation treatments for complex changes.
• Proficiency in Requirements Management and Storyboard tools for execution and collaboration.
• Australian PR or Citizenship required.

Preferred technical and professional experience

Nice-to-Have Skills

• Experience with energy-transition initiatives (DERMS, ADMS, DSO platforms).
• Familiarity with DER integration (solar, batteries, EVs) and aggregator models.
• Exposure to flexibility markets and network support services.
• Consulting or large-scale transformation experience.
• Knowledge of hybrid delivery models and onshore/offshore collaboration.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.