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IBM researches, develops, manufactures, and markets technology products ranging from mainframe computers to cognitive solutions, always with a core drive to innovate and explore new fields.

Size: 10000+ employees
Industry: Technology

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Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

We are seeking a skilled and proactive Data Engineer with expertise in Informatica IICS to join our support team. This role is responsible for monitoring, troubleshooting, and maintaining ETL workflows and data pipelines, ensuring seamless data movement across systems. The ideal candidate will have a strong understanding of cloud-based ETL operations and a passion for solving data-related issues in real-time.

Required education

Bachelor's Degree

Required technical and professional expertise

Responsibilities

• Monitor daily ETL jobs and workflows in Informatica IICS, ensuring successful execution and timely resolution of failures.

• Provide L2/L3 support for data integration issues, including job failures, performance bottlenecks, and data discrepancies.

• Analyze root causes and implement fixes or workarounds for recurring issues.

• Collaborate with development teams to deploy and validate new ETL components.

• Maintain and update support documentation, runbooks, and knowledge base articles.

• Validate data accuracy and completeness across source and target systems.

• Perform reconciliation checks and escalate anomalies to appropriate teams.

• Support data governance initiatives by ensuring compliance with data handling standards.

• Work closely with business analysts, data architects, and application teams to understand data flows and dependencies.

• Generate operational reports and dashboards to track ETL performance and SLA adherence.

• Participate in incident management and change control processes.

Qualification

• Bachelor's degree in computer science, Information Systems, or related field.

• 6+ years of experience in ETL support or data engineering roles.

• Hands-on experience with Informatica IICS (Cloud Data Integration, Cloud Application Integration).

• Strong SQL skills for data analysis and troubleshooting.

• Familiarity with cloud platforms (AWS) and data warehousing concepts.

• Excellent problem-solving, communication, and documentation skills in English.

Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

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YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Client-provided location(s): Mexico City, Mexico

Job ID: IBM-66576

Employment Type: OTHER

Posted: 2025-12-12T19:02:20
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Perks and Benefits

Health and Wellness

Parental Benefits

Work Flexibility

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Vacation and Time Off

Financial and Retirement

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