Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
Your role and responsibilities
We are looking for a highly experienced Cloud System Administrator with10-15 years of IT infrastructure experience, specializing in cloud networking and security. The ideal candidate will be responsible for managing operations and support in Azure and GCP environments, ensuring secure, stable, and efficient cloud infrastructure. Experience with Kubernetes and Open Shift is a significant plus. This is a mission-critical24/7 operations role requiring deep technical expertise and reliability.

Key Responsibilities:

• Administer and support cloud infrastructure, focusing on Azure and Google Cloud Platform (GCP).
• Design and manage secure cloud networking architectures, including VPCs, VNets, subnets, routing, firewalls, and VPNs.
• Implement and maintain cloud security controls, including IAM, policies, encryption, and access management.
• Monitor and troubleshoot network and security issues in real-time.
• Operate and support Kubernetes and Open Shift clusters, including configuration, scaling, and updates.
• Collaborate with internal teams to ensure secure deployment and operations of applications.
• Support database security practices, including encryption, role-based access control, and audit logging.
• Participate in incident response and root cause analysis for security and availability issues.
• Work as part of a rotational 24x7 support team and ensure high availability of services.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

Required Qualifications:

• 10-15 years of hands-on experience in system/cloud administration with a strong focus on *networking and security.

• Proven experience managing cloud environments in Microsoft Azure and Google Cloud Platform (GCP).
• Strong understanding of networking concepts (TCP/IP, DNS, firewalls, load balancers, VPNs, etc.).
• Expertise in cloud security best practices, IAM, data protection, and threat detection.
• Experience with Kubernetes and/or Open Shift in production environments.
• Familiarity with **infrastructure as code (IaC)**tools such as Terraform,Ansible, or ARM templates.
• Understanding of database security principles and compliance requirements.
• Strong analytical and troubleshooting skills in cloud-native environments

Preferred technical and professional experience
Preferred Qualifications:

• Certifications in Azure or GCP (e.g., Azure Security Engineer Associate,Google Professional Cloud Security Engineer).
• Certifications such as CKA,CKS,RHCSA, or Red Hat Certified Specialist in Open Shift.
• Knowledge of SIEM,log aggregation, and cloud-native security tools (e.g., Microsoft Defender, Chronicle).
• Familiarity with compliance and regulatory frameworks (e.g., ISO 27001, SOC2, GDPR).

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.