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The Associate Director, Technology Leadership is responsible for all aspects of software or hardware product delivery and performance. The Associate Director, Technology Leadership requires a solid understanding of how organization capabilities interrelate across department(s).

Key Responsibilities

1.

Enterprise Cost Transparency Strategy:

• Lead the strategic direction for Cost Transparency across infrastructure and cloud services, building on practices used in TBM and Apptio leadership roles where organizations enhance visibility into the cost and consumption of technology.
• Develop frameworks that clearly articulate service economics, unit costs, and consumption drivers for compute, storage, network, hosting, and end‑user services.
• Sponsor enhancements to Apptio cost models—including Cost Transparency, IT Planning, and TCO—ensuring they provide actionable insights for senior leaders.
• Drive a culture of financial accountability by integrating cost transparency insights into governance processes, QBRs, service reviews, and investment planning.

2.

Infrastructure Productivity & Operational Efficiency:

• Lead enterprise‑wide initiatives to improve infrastructure productivity, including asset utilization analysis, modernization roadmaps, service rationalization, and automation.
• Identify and advance opportunities to improve efficiency across infrastructure services using methods similar to financial and operational optimization roles described in Fin Ops technical leadership patterns.
• Establish productivity benchmarks and partner with engineering and operations teams to drive year‑over‑year improvements in performance, cost-per-unit, and capacity consumption.
• Influence long‑term infrastructure strategy by connecting financial performance with operational and architectural decisions.

3. TBM / Apptio Leadership

• Provide senior oversight of the TBM/Apptio roadmap to ensure enterprise-wide value realization, consistent with roles that enhance cost modeling and drive tool adoption across organizations.
• Partner with platform specialists to evolve unit cost models, refine data flows, validate system‑of‑record integrations, and strengthen the accuracy of Apptio reporting.
• Drive adoption among senior leaders by enabling teams to use Apptio insights for forecasting, scenario modeling, and service improvement planning.
• Ensure Apptio outputs directly inform investment decisions, technical debt reduction, and infrastructure modernization priorities.

4.

Fin Ops Strategy & Cloud Cost Optimization:

• Define the strategic direction for cloud cost governance, overseeing Fin Ops processes such as cost allocation, forecasting, rightsizing, and consumption optimization.
• Advance the enterprise maturity of Fin Ops practices, informed by Fin Ops technical lead responsibilities such as ongoing cost analysis, optimization, and reporting.
• Lead cross‑functional Fin Ops councils to improve accountability for cloud spend across engineering, platform, and product teams.
• Deliver insights on cloud spend patterns to support scalable, cost‑efficient cloud architecture and financial predictability.

5.

Executive Leadership & Decision Support:

• Provide strategic guidance to CIO, CTO, Infrastructure, and Finance executives on cost transparency findings, productivity insights, and optimization strategies.
• Present financial analyses, scenario models, and recommendations to senior leadership and boards, connecting cost and consumption insights with business outcomes.
• Influence investment and modernization decisions by integrating financial transparency into infrastructure planning, cloud strategies, and lifecycle management.

6. Governance, Policy, and Accountability

• Establish financial governance structures that reinforce transparency, accuracy, and discipline in cost management across all infrastructure and cloud domains.
• Ensure alignment with corporate financial standards and audit requirements, particularly around cost allocation, chargeback/showback, and financial reporting.
• Define performance and financial KPIs that measure infrastructure productivity, cost efficiency, and service value.

Use your skills to make an impact

Qualifications

• 10–15+ years of experience in technology financial management, TBM, Fin Ops, infrastructure strategy, or enterprise technology leadership.
• Extensive experience with Apptio Cost Transparency, IT Planning, TCO modeling, and cost allocation, aligned with TBM expert roles.
• Deep understanding of infrastructure services, consumption economics, and productivity levers.
• Knowledge of compute, storage, and networking fundamentals

Experience with virtualization technologies (VMware, Hyper‑V, containers)

• Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid environments
• Proven track record influencing senior executives and leading cross‑functional optimization initiatives.
• Strong financial acumen: budgeting, forecasting, variance analysis, cost modeling, and service unit economics.
• At least 5 years of leadership experience, managing people

Preferred Experience

• TBM Executive (CTBME) certification.
• Fin Ops Practitioner or Professional certification.
• Background in infrastructure engineering, cloud operations, or platform architecture.
• Experience driving modernization initiatives or infrastructure-as-product models.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$142,300 - $195,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits:

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 06-29-2026

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and Center Well healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.