POS-10070

The Hub Spot People team is on a mission to help our internal Grow Getters grow better, together. We’re looking for a systems-minded Talent Management leader who believes that great talent practices are only as strong as the infrastructure behind them.

This role is not just about designing talent programs — it’s about building and operating the infrastructure that makes performance management and talent assessments integrated, AI-enabled, and seamlessly embedded into the flow of work.

If you are passionate about systems architecture, AI-powered workflows, operational excellence, and building durable, scalable processes (and you love turning complex talent philosophies into elegant, high-impact workflows) this role is for you.

What You’ll Be Doing:

As the systems and operations lead for performance and talent practices, you will design and power the infrastructure and processes that makes our talent philosophy scalable, data-driven, and tightly aligned to business outcomes.

The Ideal Candidate:

You are a systems thinker first and foremost. You see broken workflows before others do. You instinctively ask, “How does this scale?” and “Can this be automated?” You are energized by building the infrastructure that allows great talent strategies to thrive.

You combine:

• Strategic talent acumen

• Deep operational rigor

• Technical curiosity and comfort with HR technology

• Strong project management and stakeholder management

• Holistic view of all talent practices to integrate them seamlessly for end users

You are equally comfortable whiteboarding a future-state performance solution and configuring operations to make it real.

Responsibilities:

• Own the systems behind performance & talent: Architect and optimize the workflows, and integrations that power performance management and enable seamless integration between talent and total reward practices.

• Drive our performance tech & AI roadmap: Partner with HRIS, IT, and analytics teams to enhance tools, leverage AI, improve automation, and ensure clean, reliable talent data.

• Build scalable governance & operational rigor: Establish sustainable processes, documentation, controls, and reporting to ensure consistency, compliance, and long-term effectiveness.

• Lead end-to-end program delivery: Translate talent strategy into executable system-enabled programs — from design and configuration through launch, adoption, and continuous improvement.

• Drive cross-functional stakeholder management: Establish clear governance, communication, and alignment across People Partners, business leaders, HRIS, and Total Rewards to ensure talent systems and processes meet evolving business needs.

Skills & Qualifications:

• 6+ years of experience in Talent Management, People Operations, or HR Programs with significant ownership of systems-enabled talent processes.

• Direct experience implementing or optimizing performance management and/or talent assessment systems.

• Strong understanding of Workday and Service Now.

• Experience partnering closely with HRIS, IT, or People Systems teams on integrations, automation, or system enhancements.

• Proven ability to lead complex, cross-functional programs from concept through technical implementation and adoption.

• Experience leveraging AI or advanced analytics to enhance People processes.

• Strong project and change management skills; able to manage multiple workstreams with operational precision.

• Exceptional organizational skills and attention to detail.

• Excellent communication skills, with the ability to simplify complex problems and explain them clearly to any audience.

• Passion for continuous improvement, experimentation, and building scalable infrastructure.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under Hub Spot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in Hub Spot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about Hub Spot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks Hub Spot offers to help employees grow better.

At Hub Spot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:$119,200—$190,700 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At Hub Spot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional Hub Spot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to Hub Spot's Career Diversity page here.

India Applicants: link to Hub Spot India's equal opportunity policy here.

About Hub Spot

Hub Spot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. Hub Spot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At Hub Spot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, Hub Spot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• Hub Spot Careers

• Life at Hub Spot on Instagram

Hub Spot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that Hub Spot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to Hub Spot's Recruiting Privacy Notice for details on data processing and your rights.