Job Overview

Join our team as a Physical Security Administrator, where you'll take the lead in supporting and evolving our global physical security program. From daily system operations to driving improvements and scaling modern solutions, you'll play a critical role in protecting our people, offices, and assets.

The ideal candidate is detail-oriented, technically curious, calm under pressure, and comfortable coordinating across IT, Facilities, Security Operations, and external vendors.

This role is operational at its core, but not passive: you’ll be expected to spot gaps, improve processes, and help modernize how physical security is delivered at scale.

This role can be based out of our Cambridge or Dublin offices; candidates must have the ability to commute onsite.

Key Responsibilities

Physical Security System Administration

Administer and maintain physical security platforms including access control systems, video management systems (VMS), intrusion alarms, and visitor management tools. Perform routine audits, updates, and configuration changes to ensure systems operate reliably and securely.

Access Management & Controls

Provision, modify, and deprovision physical access for employees, contractors, and visitors in accordance with policy. Support badge lifecycle management, role-based access, and periodic access reviews in coordination with HR, IT, and Security.

Monitoring & Incident Support

Monitor physical security systems and alerts, respond to access or system issues, and support investigations related to security incidents. Assist with evidence collection (e.g., access logs, video footage) and documentation as required.

Vendor & Partner Coordination

Work with external vendors, integrators, and managed service providers to resolve system issues, perform maintenance, and support new deployments. Track tickets, follow up on SLAs, and escalate when needed.

System Testing & Improvements

Support testing of new physical security capabilities, system upgrades, and office expansions or remodels. Participate in proof-of-concept efforts for new tools or technologies and provide operational feedback.

Documentation & Process Management

Create and maintain clear documentation for system configurations, operational procedures, access standards, and runbooks. Help standardize processes across regions to improve consistency and audit readiness.

Cross-Functional Collaboration

Partner closely with Facilities, IT, Workplace Experience, Security Operations, and Legal/HR to align physical security operations with business needs, employee experience, and compliance requirements.

Compliance & Audits

Support internal and external audits by providing evidence, reports, and system data related to physical access and security controls. Assist with policy enforcement and compliance tracking.

Qualifications

Experience

3+ years of experience in physical security operations, systems administration, facilities security, or a related role.

Education

Bachelor’s degree in Criminal Justice, Information Systems, Engineering, or a related field (or equivalent practical experience).

Certifications (Nice to Have)

Relevant certifications such as PSP, CPP, ASIS certifications, or vendor-specific training for access control or VMS platforms.

Technical Skills

• Hands-on experience administering access control and video surveillance systems (e.g., Lenel, Genetec, Avigilon, CCURE, Verkada, or similar).

• Familiarity with badge systems, readers, controllers, cameras, and alarm panels.

• Ability to analyze access logs, system alerts, and video footage for operational or investigative purposes.

• Comfort working with ticketing systems, documentation tools, and basic reporting.

• General understanding of security principles, risk management, and incident response.

• Experience working alongside IT/network teams for system integrations is a plus.

Soft Skills

• Strong attention to detail and operational discipline.

• Calm, methodical approach to incident handling and troubleshooting.

• Clear written and verbal communication skills, especially when coordinating across teams.

• Ability to manage multiple requests and priorities in a fast-paced environment.

• Curiosity and willingness to improve systems and processes rather than just maintain them.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under Hub Spot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in Hub Spot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about Hub Spot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks Hub Spot offers to help employees grow better.

At Hub Spot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:$130,800—$209,300 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At Hub Spot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional Hub Spot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to Hub Spot's Career Diversity page here.

India Applicants: link to Hub Spot India's equal opportunity policy here.

About Hub Spot

Hub Spot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. Hub Spot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At Hub Spot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, Hub Spot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• Hub Spot Careers

• Life at Hub Spot on Instagram

Hub Spot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that Hub Spot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to Hub Spot's Recruiting Privacy Notice for details on data processing and your rights.