Lead Contract Manager, Strategic Accounts (DACH)HUB Level: 6

Career Track: Craft Track

Role Summary

Our mission at Hub Spot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team, you’ll own complex renewals and commercial outcomes for Hub Spot’s highest-paying and Lighthouse customers.

You’ll lead value-driven renewal conversations, partner closely with Customer Success, Sales, and Legal, and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management — mentoring peers, improving processes, and contributing to the strategic evolution of how we serve our most complex customers.

What You’ll Do

Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes

Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value

Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity

Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency

Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes

Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership

Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success

Support strategic initiatives and cross-functional projects that evolve how Hub Spot manages upmarket renewals

What You’ll Bring

Required Qualifications

• Fluency in German and English

5 + years of experience in contract management, renewals, or a closely related SaaS commercial role

Experience managing complex contracts and partnering closely with Legal teams

Proven success working with large, enterprise organizations (200+ employees)

Strong negotiation skills with a growth-oriented, value-based approach

Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics

Excellent written and verbal communication skills, including leading customer conversations with confidence

Strong prioritization, organizational skills, and attention to detail in complex environments

Ability to operate autonomously and strategically in a fast-paced setting

Experience partnering with senior internal and external stakeholders

Background working in Strategic Accounts or enterprise Customer Success motions

Nice-to-Have Qualifications

Experience mentoring or informally leading peers without direct management responsibility

Familiarity with SaaS economics and commercial models

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At Hub Spot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional Hub Spot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to Hub Spot's Career Diversity page here.

India Applicants: link to Hub Spot India's equal opportunity policy here.

About Hub Spot

Hub Spot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. Hub Spot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At Hub Spot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, Hub Spot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• Hub Spot Careers

• Life at Hub Spot on Instagram

Hub Spot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that Hub Spot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to Hub Spot's Recruiting Privacy Notice for details on data processing and your rights.