This analyst-level Analyst role provides financial analysis and operational support to a Collections / Customer-to-Cash (C2C) organization. The position focuses on accounts receivable performance, cash collection metrics, reporting, and process improvement. The analyst partners closely with Credit & Collections teams, finance leadership, and business stakeholders to improve cash flow, reduce past-due receivables, and enhance transparency through accurate reporting and analytics. This role is scoped at an analystlevel and is suitable for early-career finance professionals.

You Must Have

• Bachelor’s degree in Finance, Accounting, Business, or a related field.
• Fluent Conversational English
• 0–3 years of relevant experience in finance, accounting, collections, accounts receivable, or data analysis.
• Working knowledge of Microsoft Excel (pivot tables, lookups, basic formulas).
• Ability to analyze data, identify trends, and communicate findings clearly.

Preferred / Valued Qualifications

• Experience supporting collections, credit, accounts receivable, or Customer-to-Cash processes.
• Exposure to reporting or analytics tools (e.g., Tableau, Power BI, Business Objects) or willingness to learn.
• Familiarity with ERP or finance systems.
• Understanding process improvement or continuous improvement concepts.
• Strong written and verbal communication skills in a professional business environment.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Attention to detail and commitment to data accuracy.
• Ability to manage multiple tasks and meet recurring deadlines.
• Self-motivated, organized, and able to work both independently and as part of a team.
• Comfortable working in a global, cross-functional environment.

Career Development

This role offers exposure to collections operations, financial analysis, and Customer-to-Cash processes, providing a strong foundation for growth into senior analyst, credit, or finance leadership roles.

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Key Responsibilities

Collections & Accounts Receivable Analysis

• Analyze accounts receivable balances, aging, past-due trends, and cash collection performance.
• Support tracking of key collections and Customer-to-Cash (C2C) metrics, including past due balances and cash receipts.
• Prepare recurring reports and dashboards for collections performance and cash forecasting.

Reporting & Data Support

• Coordinate, prepare, and maintain standard weekly and monthly collections and cash reports.
• Ensure accuracy and consistency of data used in management and operational reporting.
• Support ad-hoc analysis requests from finance and collections leadership.

Process Improvement & Operational Support

• Assist in identifying risks, inefficiencies, and improvement opportunities within collections and AR processes.
• Support basic process documentation and standard work (HOS / operating procedures) for collections activities.
• Participate in continuous improvement initiatives using structured problem-solving or Six Sigma concepts, as applicable.

Cross-Functional Collaboration

• Partner with Collections Analysts, Team Leads, and Managers to support resolution of customer payment issues.
• Coordinate with FP&A, accounting, and business teams to ensure alignment between collections activity and financial results.
• Assist with preparation of business reviews and presentations for internal stakeholders.