Job Description:

We are seeking a highly skilled and experienced Senior IT Analyst to manage and optimize our Content Delivery Network (CDN) capabilities using Akamai. The ideal candidate will possess strong technical acumen, excellent problem-solving skills, and a deep understanding of web performance optimization. This role will own and manage the CDN feature of Akamai for the entire HON internet web landscape.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.

• Minimum of 5 years of experience in IT, with a focus on CDN management and web performance optimization.

• Hands-on experience with Akamai's CDN services and technologies.

• Strong understanding of web protocols (HTTP/HTTPS), DNS, and internet architecture.

• Proven ability to analyze performance metrics and troubleshoot complex issues.

• Experience with web security practices, including encryption and DDoS mitigation.

• Excellent communication and collaboration skills.

• Strong analytical and problem-solving abilities.

Preferred Qualifications:

• Relevant certifications in CDN management or related areas (e.g., Akamai Certified Professional).

• Experience with performance monitoring tools and web analytics platforms.

• Knowledge of programming languages such as JavaScript, any web technologies.

Key Responsibilities:

• Manage and oversee the configuration and performance of the Akamai CDN, ensuring optimal content delivery and user experience.

• Monitor CDN performance metrics and analytics, identifying opportunities for improvement and implementing necessary adjustments.

• Collaborate with cross-functional teams such as IT, Development, and Marketing to align CDN strategies with business objectives.

• Troubleshoot and resolve issues related to content delivery, ensuring minimal disruption to services.

• Stay updated with the latest trends and best practices in CDN technology and web performance optimization.

• Develop and maintain documentation related to CDN configurations, procedures, and performance reports.

• Implement security best practices to protect content and mitigate risks associated with data delivery.

• Provide training and support to internal teams regarding CDN functionalities and use cases.