What will I be doing?

In your role as a Banquet Waiter/ess – Casual Brigade, you will be responsible for delivering friendly, timely, and efficient service during events, contributing to an excellent experience for Guests, clients, and Team Members. This position is offered under a temporary contract of up to one (1) year, with a work schedule based on operational needs and event requirements.

Your main responsibilities will include:

• Respond to guest and client queries in a friendly, timely, and professional manner.

• Serve alcoholic and non-alcoholic beverages in compliance with applicable regulations and hotel policies.

• Maintain up-to-date knowledge of menus, beverage lists, and products offered during events.

• Ensure mise en place is properly prepared, organized, and fully stocked at assigned service stations.

• Follow established reporting procedures when facing incidents, operational deviations, or guest-related situations.

• Ensure Food and Beverage orders meet quality standards and are delivered in a timely manner.

• Comply with Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene.

• Adhere to hotel security procedures, fire safety regulations, health and safety legislation, and internal hotel policies.

What are we looking for?

A Banquet Waiter/ess – Casual Brigade serving Hilton brands always works on behalf of our Guests, clients, and alongside fellow Team Members. To successfully perform in this role, you should demonstrate the following attitude, behaviors, skills, and values:

• Positive and service-oriented attitude

• Strong communication skills

• Commitment to delivering high levels of customer service

• Excellent grooming and presentation standards

• Flexibility to adapt to different operational and event scenarios

• Ability to work both independently and as part of a team

The following experience and qualifications will be considered an advantage:

• Previous experience in the Food & Beverage department and/or hospitality industry

• Experience handling cash and payment transactions

• Knowledge of Food Safety and Hygiene regulations

• Advanced English level (Required)

• Availability to work flexible hours based on operational and event needs (Required)

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, covering the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-scale hotels. For nearly a century, Hilton has provided business and leisure travelers with outstanding accommodations, service, amenities, and value.

Hilton is committed to continuing its tradition of delivering exceptional guest experiences across its global brands. Our vision, “to fill the earth with the light and warmth of hospitality,” brings us together as one team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of everything we do.