refresh

트렌딩 기업

트렌딩

채용

JobsHilton

Spa Receptionist

Hilton

Spa Receptionist

Hilton

Bangkok, Bangkok, Thailand

·

On-site

·

Full-time

·

1mo ago

Position Statement:

This position is expect to provide guests with an efficient Spa / Fitness Center system for booking facilities, welcome guests, and establishes their identity. To carry out the cashier duties and all administration work connected with the Spa / Fitness Center.

Position Summary:

  1. To answer all guest questions regarding spa offering, appointment availability, length and cost of treatment.

  2. To handle guest booking and able to suggest, consulting and up selling to guest.

  3. To conduct Spa tours.

  4. To ensure Spa/Fitness area are cleanliness and hygiene.

  5. Thorough know on Spa product knowledge and able to give treatment benefit of each treatment.

  6. To smile and greet all guests entering the Spa / Fitness Center with a friendly smile.

    1. To always greet guests with well manners
  • Good Morning or Good Afternoon, Seasons Spa / Bodyworx Fitness Center, identify yourself, How may I help you", and handle queries and questions.
  1. To maintain control over cash transactions and general administration of the Reception area.

  2. To promote and provide information relating to the Spa / Fitness Center facilities.

  3. To complete end of day cashier procedures and pass on to Finance Department.

  4. To issue lockers keys after receiving, member card, hotel guests' keycard.

  5. To handle sales of retail goods.

  6. To refer all problems unable to be answered to the Spa / Fitness Center Manager.

  7. To maintain security at the Reception area.

  8. To carry out any other duties that may be required to maintain smooth running of Spa / Fitness Center environment.

Position Statement:

This position is expect to provide guests with an efficient Spa / Fitness Center system for booking facilities, welcome guests, and establishes their identity. To carry out the cashier duties and all administration work connected with the Spa / Fitness Center.

Position Summary:

  1. To answer all guest questions regarding spa offering, appointment availability, length and cost of treatment.

  2. To handle guest booking and able to suggest, consulting and up selling to guest.

  3. To conduct Spa tours.

  4. To ensure Spa/Fitness area are cleanliness and hygiene.

  5. Thorough know on Spa product knowledge and able to give treatment benefit of each treatment.

  6. To smile and greet all guests entering the Spa / Fitness Center with a friendly smile.

    1. To always greet guests with well manners
  • Good Morning or Good Afternoon, Seasons Spa / Bodyworx Fitness Center, identify yourself, How may I help you", and handle queries and questions.
  1. To maintain control over cash transactions and general administration of the Reception area.

  2. To promote and provide information relating to the Spa / Fitness Center facilities.

  3. To complete end of day cashier procedures and pass on to Finance Department.

  4. To issue lockers keys after receiving, member card, hotel guests' keycard.

  5. To handle sales of retail goods.

  6. To refer all problems unable to be answered to the Spa / Fitness Center Manager.

  7. To maintain security at the reception area.

  8. To carry out any other duties that may be required to maintain smooth running of Spa / Fitness Center environment.

Total Views

0

Apply Clicks

0

Mock Applicants

0

Scraps

0

About Hilton

Hilton

Hilton

Public

Multinational hospitality company.

10,001+

Employees

Tysons

Headquarters

Reviews

3.8

9 reviews

Work Life Balance

3.8

Compensation

3.5

Culture

4.2

Career

3.4

Management

3.2

72%

Recommend to a Friend

Pros

Friendly and professional people/team culture

Flexible scheduling and accommodating

Good training and support

Cons

Limited PTO benefits

Management and communication issues

High medical benefits costs

Salary Ranges

69 data points

Junior/L3

Mid/L4

VP

Junior/L3 · UAT Analyst

2 reports

$96,015

total / year

Base

$83,346

Stock

-

Bonus

-

$91,015

$101,098

Interview Experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview Process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge