refresh

トレンド企業

Trending

採用

JobsHilton

Group Reservation Coordinator - Hilton Anaheim

Hilton

Group Reservation Coordinator - Hilton Anaheim

Hilton

Anaheim, California, United States

·

On-site

·

Full-time

·

3w ago

The Hilton Anaheim is seeking a Group Reservations Coordinator to join our Reservations team. Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort. If you have a passion for hospitality and are looking to learn and grow within the industry, this is an excellent opportunity. Now is the perfect time to join Hilton—the BEST hospitality brand to work for.

The ideal candidate for this role will possess:

  • The ability to work a full shift (8 hours).
  • The ability to work a flexible schedule that includes weekends.
  • The ability to bend, stoop, walk and lift/push/pull up to 20 lbs.
  • A minimum of 6 months previous Customer Service experience.
  • Hospitality experience PLUS!!

Shift Pattern: Full-Time

Hourly Rate: $23.00 per hour - $27.00 per hour (Based on Experience)

What will I be doing?

In this role, you will be responsible for processing group reservation information, including rooming lists, suites, resumes, and billing requirements. You will communicate and verify details between Meeting Planners, Housing Bureaus, Meetings and Conventions, and the Front Office. Additional responsibilities include handling reservation request calls as needed, assisting both internal and external customers, coordinating and executing department activities and projects, and providing clerical support to management.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality
  • We're passionate about delivering exceptional guest experiences.
  • Integrity
  • We do the right thing, all the time.
  • Leadership
  • We're leaders in our industry and in our communities.
  • Teamwork
  • We're team players in everything we do.
  • Ownership
  • We're the owners of our actions and decisions.
  • Now
  • We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Total Views

0

Apply Clicks

0

Mock Applicants

0

Scraps

0

About Hilton

Hilton

Hilton

Public

Multinational hospitality company.

10,001+

Employees

Tysons

Headquarters

Reviews

3.8

9 reviews

Work Life Balance

3.8

Compensation

3.5

Culture

4.2

Career

3.4

Management

3.2

72%

Recommend to a Friend

Pros

Friendly and professional people/team culture

Flexible scheduling and accommodating

Good training and support

Cons

Limited PTO benefits

Management and communication issues

High medical benefits costs

Salary Ranges

69 data points

Junior/L3

Mid/L4

VP

Junior/L3 · UAT Analyst

2 reports

$96,015

total / year

Base

$83,346

Stock

-

Bonus

-

$91,015

$101,098

Interview Experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview Process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge