ARE YOU READY TO LEAD WITH HEART AND PURPOSE, SHAPING THE FUTURE OF HOSPITALITY IN THE MALDIVES, YOUR HOME, YOUR LEGACY?

We are seeking a visionary local leader who understands the soul of our islands and the people who make them extraordinary to join us as Director of Human Resources at Waldorf Astoria Maldives Ithaafushi. At our resort, the timeless elegance of Hilton hospitality meets the heartfelt warmth of Maldivian culture, creating a uniquely blended environment where service is not just delivered, but deeply felt.

This role offers a rare opportunity to elevate that spirit, guiding and growing a team that reflects the values, traditions, and excellence that make the Maldives a world-renowned destination.

As a steward of this beautifully blended culture, you will nurture a team that embodies Hilton’s global standards and the genuine spirit of island hospitality. Your leadership will help us celebrate the richness of our shared heritage, empower our people, and create a workplace where every team member feels proud to contribute to something extraordinary.

You will inspire our team to live the Waldorf Astoria brand, delivering sincerely elegant service and upholding the Hilton values that have made us the #1 World’s Best Workplace, as recognized by Great Place to Work & Fortune.

This is more than a role; it’s a chance to leave a legacy, uplift communities, and shape the next chapter of luxury hospitality in the Maldives.

HOW YOU WILL MAKE AN IMPACT

You will be the architect of a high-performing, passionate team that delivers True Waldorf Astoria Service - from the moment a guest books their stay to the moment they depart. You will partner closely with the General Manager and Executive Team to shape a culture of excellence, innovation, and warmth.

Your role is important and below are some of the fundamental job duties that make your work unique.

People Strategy & Organizational Alignment:

• Lead the development and execution of the hotel’s HR strategy in alignment with Hilton’s global vision and the property’s annual business plan.
• Continuously adapt human capital strategies to meet evolving business needs, ensuring HR operations support long-term growth and operational excellence.

Culture & Engagement:

• Champion employee engagement and a culture that blends Hilton’s values with the warmth of Maldivian hospitality, fostering a workplace where team members live a THRIVE lifestyle.
• Cultivate a positive, inclusive environment through open communication and initiatives that promote well-being and belonging.

Talent Development & Succession Planning:

• Lead recruitment initiatives that attract top-tier talent.
• Guide department heads in leadership development, succession planning, and high-potential talent cultivation.
• Drive career development programs, performance management, and recognition programs to retain top talent and build internal capabilities.

Performance & Operational Excellence:

• Implement performance management systems that foster accountability, drive innovation, and promote continuous improvement.
• Collaborate with operations to optimize workforce efficiency, manage labor costs, and ensure service quality.
• Support financial objectives through effective budget planning, cost control, and resource allocation.

Employee Relations & Compliance:

• Ensure adherence to and compliance with Hilton brand standards, hotel policies, and local labor laws, including hygiene, safety, and security standards.
• Represent the hotel in union negotiations and maintain strong relationships with stakeholders, including the hotel owner and regional HR teams.
• Maintain high standards in team member facilities, including dormitories and dining areas, promoting a safe and respectful living and working environment.

HR Team Leadership & Development:

• Lead and mentor the HR team, ensuring professionalism, care, and consistency in service to internal guests.
• Drive continuous improvement in HR service delivery and team member experience through coaching, training, and operational oversight.

WHAT YOU BRING TO WALDORF ASTORIA HOTELS & RESORTS

• You are a culture shaper, a strategic thinker, and a people-first innovator.

• You have a deep knowledge of HR operations and local labor laws.

• You are an exceptional leader and coach with excellent interpersonal skills.

• You have a passion for hospitality and delivering unforgettable experiences for your team members.

• You are a strong communicator in English and can thrive in a multicultural environment.

QUALIFICATIONS & REQUIREMENTS:

• Maldivian National, required by the Maldives Employment Act.

• A bachelor’s degree in Human Resources, Business Administration, or a related major.

• An experienced HR professional with at least 10 years of management experience and familiar with hotel operations in the luxury sector.

THE PROPERTY

Waldorf Astoria Hotels & Resorts has a rich and deep heritage. Our brand began in New York on Fifth Avenue in 1893 and later re-opened on Park Avenue in 1931. Waldorf Astoria New York was dubbed by Conrad Hilton “The Greatest of Them All.” What was once the world’s most iconic hotel is now the most iconic portfolio of hotels in the world’s most sought-after destinations. We’re proud of our legacy of firsts, and the brand continues to set new standards of luxury hospitality and service.

Recognized as one of the finest resorts in the world, Waldorf Astoria Maldives Ithaafushi sprawls across three islands. One of the largest resorts in the Maldives, it boasts the country’s largest spa, extensive recreation facilities, and offers the most culinary choices, with 11 specialty cuisine dining options.

Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country, which is to be rented out in its entirety.

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!