A Senior Human Resources Operations Advisor is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.

What will you be doing?

As a Senior Human Resources Operations Advisor, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Senior Human Resources Operations Advisor will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability

• Ensure absence monitoring is in line with company guidelines

• Maintain online personnel system, payroll system, and monthly reporting

• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out

• Assist in determining departmental training requirements

• Ensure completion of training for hotel security, fire regulations and other health and safety legislation

• Assist in the organisation of Team Member social events

• Work with local organisations and schools to promote the hospitality industry

• Promote and endorse staff benefits

• Assist and resolve team member and management queries

What are we looking for?

A Senior Human Resources Operations Advisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 2 years previous experience in Human Resources Advisor or equivalent role

• Positive attitude

• Good communication and people skills

• Committed to delivering a high level of customer service, both internally and externally

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to work under pressure

• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree qualified or working towards qualification, or equivalent

• Knowledge of hospitality

• Good knowledge of employment law and employee relations

• IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!