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Temporary Valet Key Attendant/Cashier - Hilton Waikoloa Village

Hilton

Temporary Valet Key Attendant/Cashier - Hilton Waikoloa Village

Hilton

Waikoloa, Hawaii, United States

·

On-site

·

Full-time

·

2mo ago

Hilton Waikoloa Village is seeking a Valet Key Attendant/Cashier. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion for providing memorable experiences for guests, this is the position for you!

This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for!

Shift Pattern: MID PM - 5 shifts per week: 2pm - 10pm

Pay Scale: $23.48 - $26.09

Temporary employment: End date varied

The ideal candidate will have:

  • Ability to handle various methods of payment.

  • 1 year customer service experience.

What will I be doing?

As a Valet Parking Cashier, you would be responsible for greeting guests and processing all parking transactions and associated fees in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greeting and departing guests in a timely, friendly and efficient manner.

  • Total, process and collect payments from guests and all parking transactions to include, but not limited to, using the point-of-sale system, handling money, managing a bank, reporting discrepancies, processing credit and debit cards, making change and processing gift certificates, cards, vouchers and credits.

  • Operate and manage the parking booth area.

  • Maintain accurate records of parking-related charges and fees including, but not limited to parking rates, validations, accrued parking time, vehicles in the hotel's care, etc.

  • Manage the flow of traffic, as needed.

  • Respond to guest inquiries and requests in a timely, friendly and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality

  • We're passionate about delivering exceptional guest experiences.

  • Integrity

  • We do the right thing, all the time.

  • Leadership

  • We're leaders in our industry and in our communities.

  • Teamwork

  • We're team players in everything we do.

  • Ownership

  • We're the owners of our actions and decisions.

  • Now

  • We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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About Hilton

Hilton

Hilton

Public

Multinational hospitality company.

10,001+

Employees

Tysons

Headquarters

Reviews

3.8

9 reviews

Work Life Balance

3.8

Compensation

3.5

Culture

4.2

Career

3.4

Management

3.2

72%

Recommend to a Friend

Pros

Friendly and professional people/team culture

Flexible scheduling and accommodating

Good training and support

Cons

Limited PTO benefits

Management and communication issues

High medical benefits costs

Salary Ranges

69 data points

Mid/L4

Senior/L5

Mid/L4 · Lead Master Data Management

1 reports

$197,251

total / year

Base

$151,731

Stock

-

Bonus

-

$197,251

$197,251

Interview Experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview Process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge