Hilton Supply Management?

Hilton Supply Management (HSM) is the largest hospitality group procurement organization globally and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton and non-Hilton branded hotels. With more than 22,000 hotels in our program (including over 13,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers – ensuring direct savings on the product & services for hotel partners and being a value-add partner on all levels.

What will I be doing?

In this hybrid role, you will be responsible for creating and managing strategic contracts for the provision of goods and services to all managed properties, as well as franchises and third‑party hotels signed to Hilton Supply Management agreements. You will lead selected categories across operational services and supplies, including food, beverage, operating equipment, operating supplies, and core services, within the United Kingdom and Ireland, while also providing analytical and administrative support.

Key responsibilities include conducting tenders, negotiating supplier contracts, and ensuring full utilization of procurement systems such as Birch Street, Procure Wizard, and Smart Spend. Furthermore, you will analyze spend data, produce compliance and benchmarking reports, and identify opportunities to drive cost savings and operational efficiencies. In addition, you will collaborate closely with internal teams to streamline processes, support customer business planning, and deliver best‑in‑class service that strengthens partnerships and maximizes value for our customers.

Position Summary:

Let's break this down. You will predominantly focus on:

Procurement 40%. You will:

• Develop and implement purchasing strategies in line with departmental and customer policies.

• Achieve measurable results in cost reduction and revenue support.

• Understand customer needs and ensure supplier selection meets operational requirements.

• Maintain strong supplier relationships and actively build new partnerships.

• Manage tenders, evaluate bids, and negotiate optimal terms.

• Draft, award, and execute supplier contracts.

• Take immediate corrective action when goods or services fail to meet standards

Technical Analysis & Data Management 35%. You will:

• Analyze data using advanced IT tools, including Excel, to identify trends and opportunities.

• Conduct spend analysis and monthly reporting to inform strategies and improvements.

• Provide insights through compliance and benchmarking reports.

• Support e Procurement onboarding and supplier setup.

• Examine data to determine opportunities or problem areas to provide feedback for improvement and development.

• Maintain and optimize Hilton Supply Management systems such as Smart Spend, Procure Wizard, and Birch Street.

Administrative / Support Activities 25%. You will:

• Build and maintain positive relationships with internal and external stakeholders.

• Provide project and administrative support, including document management and filing.

• Direct hotel, supplier, and cross-functional inquiries to the appropriate contacts.

• Participate in departmental meetings and respond to management information requests.

• Deliver training and develop materials for presentations and pitches.

In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company or departmental objective.

Direct Reports

The role may have direct reports in the future, resource allocation will be reviewed to support business needs and future growth strategy of HSM.

Successful candidates

• Have the ability to work in a team-oriented, collaborative environment

• Demonstrate competence to manage multiple priorities and follow through on tasks to completion

• Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions

• Have a high degree of demonstrable computer skills

• Adapt at communicating complex ideas and concepts in a manner that is easily understood across the organization

• have excellent interpersonal skills

• Are exceptionally self-motivated and directed

• Are keen to attention to detail

• Have superior analytical, evaluative, and problem-solving abilities

• Have demonstrated growth in continuous ongoing education and training in applicable topics

We are looking for a candidate

• With excellent interpersonal skills, preferably gained in an international environment.

• With procurement or supply management-related experience in the food & beverage category

• With strong understanding of strategic sourcing and procurement environment

• With relevant experience in deployment strategies, change management, application support and/or process improvement

• With prior experience in the hospitality, food services, leisure, or retail industries

• With functional knowledge of various global back office financial systems (e.g. PSFT, Sun, Navision)

• Who has superior analytical, evaluative, and problem-solving abilities.

• Who is exceptionally self-motivated, directed, and has a keen attention to detail.

• Who is business proficient in English and at least one other language

• Who brings international experience

What will it be like to work for Hilton?

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 9,000 properties with more than 1.3M rooms in 141 countries and territories, Hilton offers countless opportunities.

From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have and have an affinity for the disciplines of Sales and procurement, you may be just the person we are looking for to join our team.