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Housekeeping Operative Assistant

Hilton

Housekeeping Operative Assistant

Hilton

Cancun, Quintana Roo, Mexico

·

On-site

·

Full-time

·

2w ago

An Operative Assistant Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Operative Assistant Housekeeper , you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An AOperative Assistant Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist with overseeing Housekeeping/Laundry operations
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Support departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
  • Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
  • Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
  • Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure ongoing training to support the Executive Housekeeper
  • Ensure communication meetings are conducted
  • Manage staff performance issues in compliance with company policies and procedures
  • Support managing, training and developing the team
  • Deputise in absence of the Executive Housekeeper
  • Provide excellent guest service
  • Assist other departments wherever necessary

An Operative Assistant Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Operative Assistant Housekeeper , you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An AOperative Assistant Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist with overseeing Housekeeping/Laundry operations
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Support departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
  • Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
  • Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
  • Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure ongoing training to support the Executive Housekeeper
  • Ensure communication meetings are conducted
  • Manage staff performance issues in compliance with company policies and procedures
  • Support managing, training and developing the team
  • Deputise in absence of the Executive Housekeeper
  • Provide excellent guest service
  • Assist other departments wherever necessary

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About Hilton

Hilton

Hilton

Public

Multinational hospitality company.

10,001+

Employees

Tysons

Headquarters

Reviews

3.8

9 reviews

Work Life Balance

3.8

Compensation

3.5

Culture

4.2

Career

3.4

Management

3.2

72%

Recommend to a Friend

Pros

Friendly and professional people/team culture

Flexible scheduling and accommodating

Good training and support

Cons

Limited PTO benefits

Management and communication issues

High medical benefits costs

Salary Ranges

69 data points

Mid/L4

Senior/L5

Mid/L4 · Lead Master Data Management

1 reports

$197,251

total / year

Base

$151,731

Stock

-

Bonus

-

$197,251

$197,251

Interview Experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview Process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge