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Housekeeping Manager - Signia by Hilton at La Cantera Resort and Spa

Hilton

Housekeeping Manager - Signia by Hilton at La Cantera Resort and Spa

Hilton

San Antonio, Texas, United States

·

On-site

·

Full-time

·

2w ago

Signia by Hilton La Cantera Resort & Spa is seeking a Housekeeping Manager to join our exceptional leadership team. As the only Hilton Corporate Managed hotel in San Antonio, this role offers a unique opportunity to grow your career with a premier luxury resort while delivering unforgettable guest experiences.

The Housekeeping Manager plays a critical role in upholding our high standards of cleanliness, presentation, and guest satisfaction across guest rooms and public spaces.

Schedule: 10:00am -7:00pm OR 12:00pm -8:30pm (shifts will vary based on business demands)

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
  • Ensure rooms are clean and available to guests in a timely and efficient manner
  • Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
  • Oversee and conduct room inspections
  • Recruit, interview and train team members

The Benefits– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Access to pay when you need it through Daily Pay

  • Medical Insurance Coverage – for you and your family

  • Mental health resources including Employee Assistance Program

  • Best-in-Class Paid Time Off (PTO)

  • Go Hilton travel program: 100 nights of discounted travel

  • Parental leave to support new parents

  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

  • 401K plan and company match to help save for your retirement

  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

  • Career growth and development

  • Team Member Resource Groups

  • Recognition and rewards programs

  • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What We’re Looking For

  • 1+ years of Housekeeping Management experience

  • Flexible schedule availability, including weekends and holidays

  • Ability to stand and walk for extended periods throughout the shift

  • Ability to lift, push, and pull up to 25-50 lbs

  • Bilingual in Spanish and English required

  • A hands-on, supportive leadership style with a passion for developing teams and delivering exceptional guest experiences

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous management experience in a hotel or resort environment preferred

  • On

Q Experience:

  • Synergy Experience

  • Smart Spend Experience

  • Unifocus System knowledge

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About Hilton

Hilton

Hilton

Public

Multinational hospitality company.

10,001+

Employees

Tysons

Headquarters

Reviews

3.8

9 reviews

Work Life Balance

3.8

Compensation

3.5

Culture

4.2

Career

3.4

Management

3.2

72%

Recommend to a Friend

Pros

Friendly and professional people/team culture

Flexible scheduling and accommodating

Good training and support

Cons

Limited PTO benefits

Management and communication issues

High medical benefits costs

Salary Ranges

69 data points

Mid/L4

Senior/L5

Mid/L4 · Lead Master Data Management

1 reports

$197,251

total / year

Base

$151,731

Stock

-

Bonus

-

$197,251

$197,251

Interview Experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview Process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge