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Customer Service Agent (Temporary) - New York Hilton Midtown

Hilton

Customer Service Agent (Temporary) - New York Hilton Midtown

Hilton

New York, New York, United States

·

On-site

·

Full-time

·

4d ago

As a Customer Service Agent, you would be responsible for responsible for answering and acting on calls from internal and external guests, logging and coordinating guest needs and requests, as well as...

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About Hilton

Hilton

Hilton

Public

Multinational hospitality company.

10,001+

Employees

Tysons

Headquarters

Reviews

3.8

9 reviews

Work Life Balance

3.8

Compensation

3.5

Culture

4.2

Career

3.4

Management

3.2

72%

Recommend to a Friend

Pros

Friendly and professional people/team culture

Flexible scheduling and accommodating

Good training and support

Cons

Limited PTO benefits

Management and communication issues

High medical benefits costs

Salary Ranges

69 data points

Mid/L4

Senior/L5

Mid/L4 · Lead Master Data Management

1 reports

$197,251

total / year

Base

$151,731

Stock

-

Bonus

-

$197,251

$197,251

Interview Experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview Process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge