A Support Service Accounts Agent (Receiving) is responsible for receiving supplies & equipment for the day to day operations of the hotel. They also verify that all supplies/ goods received are checked and ordered in line with company standard operating procedures.

What will I be doing?

As a Support Service Accounts Agent ( Receiving), you will be as a critical member of the hotel Finance Team by performing the following tasks to the highest standard:

The receiving clerk will receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area.

Follow standard for receiving stock within the store’s area of operation.

Maintain clear and organized records to ensure all reports and invoices are filed and stored properly

Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

Ensure temperature checks on food are done in line with Hygiene standards

Refuse acceptance of damaged, unacceptable, or incorrect items; following procedures to complete this process.

Responsible for overall cleanliness and hygiene of receiving area.

Responsible to check the overall condition of the delivery trucks to ensure hygienic conditions for all stock received; report any major defects to the Purchasing manager.

Utilization of the Hilton “Make It Right” process in handling issues and complaints.

What are we looking for?

Support Services Accounts Agent (Receiving) serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Utilizing interpersonal and communication skills to influence, and encourage others; demonstrates honesty/integrity; leads by example.

Encouraging and building mutual trust, respect, and cooperation among team members.

Establishes and maintains open and collaborative relationships with team members.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!