招聘

Bellperson (PM Shift) - Palmer House Hilton
Chicago, Illinois, United States
·
On-site
·
Full-time
·
2w ago
必备技能
Go
Join the Palmer House Hilton as a Bellperson and experience the opulence and beauty of Chicago’s most iconic hotel!
Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago’s loop and accessible to public transportation makes it easy to get to. If you’re ready to welcome guests from all over the world at Illinois' largest Hilton Hotel & Resorts property, then we want you to be a part of our team!
Here are some perks you can enjoy when joining our team:
Pay Rate: $12.62
- Medical Insurance Coverage
- For you and your Family,
Mental health resources including Emplyee Assistance Program.
Best-in-Class Paid Vacation, Sick Days and Holidays.
Go Hilton travel program: 100 nights of discounted travel.
Parental Leave to support new parents.
Debt-Free Education: Team members will have access to a wide variety of education, including: college degrees and professional certifications Pension plan to help save for your retirement.
Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
Career Growth and development,
Team Member Resource Groups.
Recognition and rewards programs.
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Ensure messages and faxes are regularly delivered throughout the day
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality
- We're passionate about delivering exceptional guest experiences.
- Integrity
- We do the right thing, all the time.
- Leadership
- We're leaders in our industry and in our communities.
- Teamwork
- We're team players in everything we do.
- Ownership
- We're the owners of our actions and decisions.
- Now
- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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关于Hilton

Hilton
PublicMultinational hospitality company.
10,001+
员工数
Tysons
总部位置
$26.3B
企业估值
评价
3.8
9条评价
工作生活平衡
3.8
薪酬
3.5
企业文化
4.2
职业发展
3.4
管理层
3.2
72%
推荐给朋友
优点
Friendly and professional people/team culture
Flexible scheduling and accommodating
Good training and support
缺点
Limited PTO benefits
Management and communication issues
High medical benefits costs
薪资范围
69个数据点
Mid/L4
Senior/L5
Mid/L4 · Lead Master Data Management
1份报告
$197,251
年薪总额
基本工资
$151,731
股票
-
奖金
-
$197,251
$197,251
面试经验
4次面试
难度
3.0
/ 5
时长
14-28周
体验
正面 25%
中性 25%
负面 50%
面试流程
1
Application Review
2
HR Screen/Video Assessment
3
Hiring Manager Interview
4
Final Interview/Panel
5
Offer
常见问题
Behavioral/STAR
Past Experience
Culture Fit
Role-Specific Knowledge
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