
HCL Technologies
Analyst - English, Spanish, Windows
직무데이터 사이언스
경력중급
위치Guadalajara, Mexico
근무오피스 출근
고용정규직
게시4주 전
포지션 소개
Job Summary
- Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports.
- Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs.
- Apply containment actions on Security tools as a response to Security incidents / advisories.
- Generate daily status reports and cater to ad hoc requests.
- High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications:
- CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or
Key Responsibilities
- Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports.
- Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs.
- Apply containment actions on Security tools as a response to Security incidents / advisories.
- Generate daily status reports and cater to ad hoc requests.
- High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications:
- CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or
Skill Requirements
- Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports.
- Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs.
- Apply containment actions on Security tools as a response to Security incidents / advisories.
- Generate daily status reports and cater to ad hoc requests.
- High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications:
- CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or
Other Requirements
- Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports.
- Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs.
- Apply containment actions on Security tools as a response to Security incidents / advisories.
- Generate daily status reports and cater to ad hoc requests.
- High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications:
- CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or
복지 및 혜택
•교육비 지원
필수 스킬
Data analysis
Reporting
Stakeholder management
HCL Technologies 소개
Guadalajara
본사 위치