HCL Technologies
HCL Technologies

Analyst - English, Spanish, Windows

직무데이터 사이언스
경력중급
위치Guadalajara, Mexico
근무오피스 출근
고용정규직
게시4주 전
지원하기

포지션 소개

Job Summary

  • Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports.
  • Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs.
  • Apply containment actions on Security tools as a response to Security incidents / advisories.
  • Generate daily status reports and cater to ad hoc requests.
  • High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications:
  • CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or

Key Responsibilities

  • Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports.
  • Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs.
  • Apply containment actions on Security tools as a response to Security incidents / advisories.
  • Generate daily status reports and cater to ad hoc requests.
  • High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications:
  • CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or

Skill Requirements

  • Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports.
  • Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs.
  • Apply containment actions on Security tools as a response to Security incidents / advisories.
  • Generate daily status reports and cater to ad hoc requests.
  • High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications:
  • CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or

Other Requirements

  • Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports.
  • Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs.
  • Apply containment actions on Security tools as a response to Security incidents / advisories.
  • Generate daily status reports and cater to ad hoc requests.
  • High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications:
  • CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or

복지 및 혜택

교육비 지원

필수 스킬

Data analysis

Reporting

Stakeholder management

HCL Technologies 소개

Guadalajara

본사 위치