HCL Technologies
HCL Technologies

Technical Lead (Support & Operations)

직무엔지니어링
경력리드급
위치India
근무오피스 출근
고용정규직
게시3주 전
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Job Summary

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

Key Responsibilities

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

Skill Requirements

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

Other Requirements

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

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교육비 지원

필수 스킬

Technical leadership

System design

Troubleshooting

HCL Technologies 소개

Others

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