포지션 소개
Job Summary
To ensure the seamless operation and maintenance of voice communication systems by monitoring, troubleshooting, and providing technical support to enhance service reliability and performance.
Key Responsibilities
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Oversee And Resolve Issues Related To Voice Communication Systems
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Provide Technical Support And Serve As An Escalation Point For Voice-Related Issues
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Maintain Active Communication With Customers To Address And Resolve Service Issues
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Create And Maintain Documentation On Voice Processes And Generate Reports On System Performance And Issues
Skill Requirements
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Other Requirements
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복지 및 혜택
•교육비 지원
필수 스킬
Data analysis
Reporting
Stakeholder management
HCL Technologies 소개
Chennai
본사 위치