포지션 소개
Job Summary
To oversee operations management, ensure client SLA and internal metrics are met, manage people, drive Kaizen and innovation, and maintain a solution-oriented mindset.
Key Responsibilities
-
Lead Process Improvement And Contribute To Overall Growth.
-
Enhance Operational Systems, Processes, And Policies To Support
-
Provide Supervision And Coaching To Team Leaders And Managers.
-
Understand Client Requirements And Ensure The Support Team Meets Client Expectations.
-
Monitor And Report On Key Performance Indicators To Stakeholders.
Skill Requirements
Other Requirements
필수 스킬
Marketing
Design
Communication
Leadership
HCL Technologies 소개
India
본사 위치