HCL Technologies
Service Delivery Director
직무고객 성공 관리
경력디렉터급
위치Greater London, United Kingdom
근무오피스 출근
고용정규직
게시1개월 전
포지션 소개
Job Summary
To oversee operations management, ensure client SLA and internal metrics are met, manage people, drive Kaizen and innovation, and maintain a solution-oriented mindset.
Key Responsibilities
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Lead Process Improvement And Contribute To Overall Growth.
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Enhance Operational Systems, Processes, And Policies To Support
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Provide Supervision And Coaching To Team Leaders And Managers.
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Understand Client Requirements And Ensure The Support Team Meets Client Expectations.
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Monitor And Report On Key Performance Indicators To Stakeholders.
Skill Requirements
null
Other Requirements
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복지 및 혜택
•교육비 지원
HCL Technologies 소개
Greater London
본사 위치