포지션 소개
Job Summary
To oversee operations management, ensure client SLA and internal metrics are met, manage people, drive Kaizen and innovation, and maintain a solution-oriented mindset.
Key Responsibilities
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Lead Process Improvement And Contribute To Overall Growth.
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Enhance Operational Systems, Processes, And Policies To Support
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Provide Supervision And Coaching To Team Leaders And Managers.
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Understand Client Requirements And Ensure The Support Team Meets Client Expectations.
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Monitor And Report On Key Performance Indicators To Stakeholders.
Skill Requirements
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Other Requirements
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HCL Technologies 소개
Noida
본사 위치