As a Merchandise Manager, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within the region. You will lead a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as Digital, Commercial and Visual as well as global counterparts in Business Units and Assortment Office to enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.

• This hybrid role reports into our Regional Head of Merchandising and is based out of New York, NY, with the following direct reports: Merchandise Lead – Digital, Merchandise Lead
• Retail.

A Day in the Life:

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities

Be a regional expert of your concept:

• Understand current and future customer and consumer product demand related to your concept

• Be the expert on your market, staying up to date with competitive landscape in terms of product: fashion, quality, price and activation

• Analyze product data and provide key actionable conclusions to the regional organization

• Visit physical stores and review digital platforms regularly to identify potential and follow up on commercial strategy implementation

• Be responsible for all information (quarterly priorities, commercial information, etc.) sent to Digital, Retail and Sales

Drive your concept - secure and optimize commercial product offer:

• Maximize short and long-term profitable growth for your concept in your region

• Adapt and implement a global assortment strategy aligned with the company's objectives and regional needs

• Optimize the Global assortment strategy to meet regional needs by defining key must wins in collaboration with the Assortment team

• Influence prices, quantities, incomings, assortment width, and manage regional product lifecycle through collaboration with the assortment team

• Optimize net selling by establishing clear commercial priorities per channel, by identifying and acting on the sales opportunities/threats

• Influence and execute the global product strategy from Business Units and Global Merchandising

• Localize the global price position for each country within the region

In-season and Post-season Inventory Management:

• Set stock freshness targets and key actions, react on in and post season inventory management

• Set strategy for commercial impact on key product categories omni (including different store segments) and act based on in season performance

• Follow up size availability on key product categories and commercial belief

• Set product activation strategy in and post season

Lead & develop your team

• Create conditions and coach to enable high performance of teams and individuals

• Identify and develop talents to build a high-performing and diverse team

• Foster collaboration across channels, roles, and functions

• Contribute insights to global & regional counter parts for commercial planning strategy discussions

Who You Are:

• University degree, preferably in Business, Economics/ Finance or similar

• 5-7 years of experience within merchandising, assortment office, controlling function or similar

• Previous formal or informal leadership experience

• Previous experience in product category management

• Knowledge in operating merchandising systems, tools, methods

• Strong in driving results and constantly improving ways of working

• Ability to link customer insight knowledge to commercial actions

• Deep understanding of products, stock and product lifecycle management

• Very good skills in MS Office, especially in Excel and PowerPoint

• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration

• Flexibility and adaptable to change, a strategic mindset

• Oral and written proficiency in English

• Excellent communication and presentation skills

• Inclusive, positive, open to feedback, willing to multitask and learn on the job

Why You’ll Love Working at H&M:

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years

• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

• We are an inclusive company where you’re encouraged to be yourself at work

• You will have access to a large global talent community, where career growth and aspirations have no limits

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community

• You’ll be able to express your personal style with our employee discount at H&M, &Other Stories, and COS

Compensation: salary range is $145,954-$167,851 annually

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code: OFM

Job Status: Salary, Exempt