About the Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Develop accurate and efficient queries and lead the production of reliable metrics to monitor network performance, growth and challenges (such as repairs, complex network issues), analyze trade-offs and communicate insights to leadership.

• Drive innovative solutions to achieve sublinear network growth and increase operational efficiency year over year.

• Leverage domain expertise in network operations to identify system gaps and opportunities for improvement, and implement scalable and elegant ways to address quality issues and ensure metrics alignment across teams.

• Support internal teams in Global Network Operations (GNO) with data science programs, from ideation, to data collection, hypothesis testing, evaluation and ensure reliable data pipelines run smoothly.

• Ensure all operational network teams have access to reliable, trustworthy, transparent data for day to day operations.

Minimum Qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.

• 5 years of experience in program management.

• Experience with data analysis and visualization, data pipelines, metrics.

Experience with reporting (dashboards), process analysis, and process improvement.

Preferred Qualifications

• 5 years of experience managing cross-functional or cross-team projects.

• Experience with optical and IP networks.

• Understanding of networks and associated metrics (e.g., traffic, capacity).