About the Job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Policy Enforcement Manager focused on Violent Extremism, you will work with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to safeguard the platform's integrity, mitigate risk, and manage content trends to identify potential Community Guideline violations. With tools and technology, you will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You will be collaborating with cross-functional teams, including policy development, legal, engineering, and product, which is essential to developing and implementing effective enforcement strategies that address the evolving issues of content moderation. You will review graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines. You may also be required to work on-call on weekends and holidays.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Ensure quality enforcement of YouTube’s Community Guidelines. Research and stay up-to-date on key Violent Extremism trends as well as abuse patterns across policy areas.

• Oversee YouTube’s enforcement operations, including monitoring performance against operational health metrics, overseeing operations with high quality, and driving efforts to optimize tooling solutions.

• Work closely with cross-functional stakeholders on Violent Extremism-related issues and policy escalations, and clearly communicate initiatives to the broader organization, including local teams.

• Execute strategies across YouTube in close partnership with Legal, Product Management, Engineering, and Google Trust and Safety.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.

• 4 years of experience in data analytics, Trust and Safety, policy, cyber security, or related fields.

Preferred Qualifications

• Bachelor's or Master's degree in a field related to violent extremism or counter-terrorism.

• Experience with machine learning.

• Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or experience in a scripting/programming language (e.g., Python).

• Experience in operations such as scaled or sales operations, vendor management, or process or organizational optimization.

• Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.