TRANSACTION BANKING

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We provide our clients a simple, intuitive, secure, and frictionless experience for domestic, cross-border and cross-currency payments. Simplifying payments making it just as easy to pay someone across the globe as it is to pay someone around the corner. We’re a team of diverse experts helping our clients to build the future of their Treasury.

JOB SUMMARY

The Payments Product Manager is pivotal in providing the direction and end to end management of the Payments products, with responsibility for defining and implementing the Payments Product business strategy, understanding the risks associated with the product, development of new products and commercialization of these products. The role requires a deep understanding of Corporate payments and payment rails including cross border/cross currency solutions. Understanding of client challenges/opportunities and industry trends will be required as inputs into the Payments strategic product roadmap and commercialization strategy.

RESPONSIBILITIES

End-to-End Product Ownership:

• Lead large-scale payment transformation projects, overseeing all phases from concept to post-launch optimization
• Management of payment rail products including commercialization
• Demonstrate a strong record of delivering complex, multi-month payment programs to completion

Subject Matter Expertise:

• Serve as global expert in payment solutions with deep knowledge of the management and technical details of payment rails (e.g. SWIFT, CHIPS, Fedwire, ACH, RTP, FPS, CHAPS, BACS, SEPA, SEPA Instant, Target2).
• Design and implement solutions that span geographies and regulatory environments.
• Apply technical expertise and commercial acumen to create competitive products.

Product Strategy & Stakeholder Engagement:

• Partner with Engineering, Operations, Sales, and Servicing teams to deliver innovative, cloud-powered payment products.
• Translate market opportunities and client needs into advanced digital solutions.
• Align all deliverables with robust risk management frameworks.

Project Delivery & Execution:

• Lead diverse, cross-functional global teams on multi-stakeholder, multi-month initiatives.
• Maintain focus on deadlines and quality, fostering accountability and continuous delivery through agile methodologies

Go-To-Market & Commercialization:

• Develop and execute go-to-market strategies that drive client adoption
• Define Product KPIs and demonstrate ability to leverage data in decision making
• Engage clients and partners for feedback, continuously refining product offerings and roadmaps.

Leadership & Vision:

• Serve as architect, operator, and evangelist for payments products.
• Build strong relationships with technical and business stakeholders throughout the product lifecycle

QUALIFICATIONS

• Bachelor’s Degree or military experience
• At least 7 years of experience in payments related role
• Strong experience as a payments product manager or payments product development lead
• Experience of the management and implementation of payment rails (e.g. CHIPS, Fedwire, Target2) or other payment products
• Detailed payment rail knowledge (e.g. SWIFT, Fedwire, ACH, SEPA, BACS, Target2)
• Proven track record of delivering initiatives on-time whilst balancing customer’s outcomes, business needs, technical feasibility and product risks
• Demonstrable ability to partner with operations and engineering teams to deliver best in class solutions
• Experience of end-to-end product ownership from ideation to commercialization, working in a diverse global team driving rapid team and product growth
• Comfortable in client-facing situations partnering with Sales teams with the ability to understand and articulate customer needs and turn requirements into actionable solutions
• Excellent organizational, time management and planning skills and experience of maintaining requirements and information in JIRA and Confluence

PREFERRED

• Expertise and experience of ISO 20022 and SWIFT standards across payments and cash management domains
• Detailed knowledge of domestic and international payment rails