OUR IMPACT

Global Banking & Markets (GBM) is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, GBM provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation.

GBM span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business.

The KYC Refresh team sits within Client On-Boarding (COB) and supports the Know Your Customer (KYC) refresh processes across a wide range of business areas and products in order to be compliant with Anti-money Laundering (AML) regulations. The Team’s primary function is to partner with key stakeholders (Compliance, Business, Quality Analytics) to refresh existing clients’ KYC files with a focus on efficiency, control, and excellent client service.

HOW YOU WILL FULFILL YOUR POTENTIAL:

• Helping to build our operating model in KYC Refresh, lead the design and implementation of the EMEA KYC Refresh Program
• Helping to transform the teams towards our new target operating model ensuring our Prime Brokerage front to back Onboarding experience (across different functions) and Onboarding Client journey in EMEA is excellent
• Ensuring prompt and knowledgeable response to queries from clients, the business and other internal departments
• Demonstrating the ability to constantly apply sound business judgment in order to identify unusual or suspicious documentation or activity
• Identifying, defining and enhancing process efficiencies which will benefit Client Onboarding in EMEA and globally
• Participating in regular meetings with Management, Compliance and Quality Analytics to maintain strong relationships across the board
• Participating in ad hoc projects as required
• Developing a profound understanding of KYC policies involving country specific requirements and translate this knowledge to day-to-day responsibilities
• Satisfying the responsibility for completing detailed reviews of documentation for existing clients, including legal agreements and organizational documents
• Engaging in opportunities to review processes, analyse information, make decisions and recommendations and implement and monitor procedures
• Become commercially aware and understand the nature of the business you are involved in while at the same time ensuring all Goldman Sachs KYC standards are constantly being met.

SKILLS & EXPERIENCE WE’RE LOOKING FOR:

BASIC QUALIFICATIONS:

• Bachelor's degree required
• 10+ years of relevant experience in a fast pace strongly regulated environment, AML/KYC operations
• Proven ability to manage projects, team and lead people, including team leads, preferably across multiple locations (25+)
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
• Solid experience in process and control simplification
• Self-motivated and proactive team player who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities.
• Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.
• Excellent communication skills

PREFERRED QUALIFICATIONS:

• Business Intelligence/Transformation Experience
• French/German speaker

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