Service Now Sales Specialist:

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a Service Now Sales Specialist who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.

Salary Range: 175K to 225K

What will help you succeed:

• Building and executing a proactive prospecting and partner-driven pipeline plan to generate net-new Service Now services opportunities (new logos and whitespace in existing accounts).
• Lead discovery with executives and stakeholders to uncover business problems and translate them into Service Now-led transformation roadmaps.
• Develop high-impact points of view by industry/function (e.g., IT, HR, customer operations, risk/security) to open doors and create demand.
• Own the full opportunity lifecycle: qualification, solution shaping, resourcing alignment, proposal/SOW development, negotiation, and closure. This will be done together with Globant’s account teams and Service Now Studio Architects.
• Maintain disciplined follow-up and accurate forecasting; manage multiple pursuits in parallel across regions/time zones.
• Orchestrate internal teams (delivery, solution architects, SMEs, legal, finance) to create compelling client-ready narratives and commercials.
• Maintain strong working knowledge of the Service Now platform and roadmap, including Now Assist and AI capabilities and how customers adopt them responsibly.
• Communicate value and practical considerations for AI use cases (productivity, virtual agents, knowledge, workflow automation, agentic experiences) with executives and operational leaders.
• Partner with solution architects to ensure feasibility and differentiation while keeping proposals aligned to client maturity, governance, and adoption readiness
• 10+ years in enterprise consulting/services sales, client partnering, or alliance leadership (Service Now ecosystem strongly preferred).
• Proven track record delivering a hunter/farmer model: net-new logo pursuit and expansion within existing accounts.
• Demonstrated success closing complex services deals (multi-stakeholder, multi-workstream, enterprise procurement).
• Strong executive presence with ability to lead C-level/VP conversations and influence decisions.
• Solid Service Now platform fluency across core workflows and architecture concepts; ability to speak credibly with both business and technical stakeholders.

This job can be filled in United States

#.

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide.