Job Description

Hybrid:

This position requires being on-site 3 times per week.

What you will do (Responsibilities):

• Provide technical support for customer requests across Peru.
• Analyze, update, and monitor quality issues related to the Buses & Trucks portfolio.
• Plan and execute aftersales programs, including Maintenance Cadence Plans, Kaizen, Ecodrive, Readiness, Customer School, training plan progress indicators, and training provider management.
• Coordinate with internal GM and Isuzu teams to resolve product quality-related concerns.
• Actively participate in service and quality committees involving product issues (CPIP, Sentinel Dealer, Warranty Committee).
• Coordinate the execution and documentation of technical competitions (national and I1-GP).
• Prepare and communicate service-related information and bulletins, in alignment with GM and Isuzu technical areas.

Your skills and abilities (Required Qualifications):

• Degree in Mechanical, Industrial, Electronic, Mechatronic Engineering, or related fields.
• Experience in similar positions within the automotive industry.
• Good command of spoken and written English.

What can give you a competitive edge (Preferred Qualifications):

• Specialization in maintenance.
• Experience supporting dealership networks.
• Previous involvement in aftersales training programs or technical service coordination.

Core Competencies (Based on Job Profile):

• Effective communication
• Analytical thinking and problem-solving
• Customer focus and action orientation
• Ability to interact comfortably with senior executives
• Planning and organization
• Ability to motivate people

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

The selected candidate will be required to travel on a regular basis (25-50%) for this role.

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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