Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Technical Support Services:

Job Qualifications:

Skills:

Customer Service, Information Technology (IT), Troubleshooting

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Apply your expertise to advance the mission and optimize our business strategy as a Systems Technician​at GDIT.
Transform technology into opportunity as a Systems Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

This position requires working onsite in our Chantilly, VA office location five (5) days per week. This position is best suited for an individual who is confident working without in-person team support and displays the knowledge to troubleshoot and solve customer requests.

HOW A SYSTEMS TECHNICIAN WILL MAKE AN IMPACT

Provides installation, maintenance and troubleshooting support for information systems applications and related peripheral hardware

Set up workstations with computers and necessary peripheral devices (switches, printers etc.)

Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality

Install and configure appropriate software (Win10-11) and functions according to specifications

Ensure security and privacy of networks and computer systems

Provide orientation and guidance to users on how to operate new software and computer equipment

Organize and schedule upgrades and maintenance without deterring others from completing their work

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, etc.)

Maintain records/logs of repairs and fixes and maintenance schedule

Identify computer or network equipment shortages and place orders

WHAT YOU’LL NEED TO SUCCEED:

• Education: Associate degree required

• Required Experience: 5+ years of technical / vocational IT experience

• Must be able to lift up to 75 pounds; work on ladders and pull wiring/cables

• Desire to delight and deescalate customer issues and requests

• Clearance: TS/SCI POLY required to start

• Location: Onsite in Chantilly, VA office 5 days/week

• US Citizenship required

Preferred Requirements:

• IT-related certifications (i.e. ITIL V4, Sec+, Net+)

• Experience with ticketing systems (i.e. Service Now, Remedy, etc.)

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely hourly rate for this position is between $39.10 - $52.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Chantilly:

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans