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Summer Seasonal Product Support Specialist - Golf

Garmin

Summer Seasonal Product Support Specialist - Golf

Garmin

Salem, Oregon

·

On-site

·

Internship

·

3w ago

Required Skills

Customer service

Communication

Technical troubleshooting

  • Overview We are seeking a Summer Seasonal Product Support Specialist
  • Golf in our Salem, OR location.

In this role, you will be responsible for developing skills in customer service, product knowledge and technical troubleshooting in order to resolve issues for Garmin customers related to products, services, orders and other areas as needed.

  • Core Hours: Mon
  • Fri 8:00am - 5:00pm Essential Functions Work with mentor to develop skills to resolve customer inquires and requests regarding products, orders, pricing and other services offered Develop a working understanding of Product Support systems and resources Accurately and timely enter notes regarding customer inquiries and issues Develop and maintain department and company image and philosophy to the public Become highly knowledgeable in the specifications, capabilities and operation of Garmin products and on policies, procedures, and product offerings Monitor, document and report improvement needs in Garmin equipment, systems, procedures, training and other relevant areas Work a consistent and reliable schedule as identified by management Basic Qualifications Must be at least 16 years of age Demonstrated interest for the product segment and interest in developing product knowledge Demonstrated strong and effective verbal, written, and interpersonal communication skills Interest in developing technical skills and troubleshooting abilities Must exhibit professionalism, be team-oriented, possess a positive attitude and work well with others Desired Qualifications Fluency in Spanish, Portuguese and/or French languages in addition to English Garmin International is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin’s seasonal associate benefits.

Details can be found here: Garmin Seasonal Benefits
Essential Functions Work with mentor to develop skills to resolve customer inquires and requests regarding products, orders, pricing and other services offered Develop a working understanding of Product Support systems and resources Accurately and timely enter notes regarding customer inquiries and issues Develop and maintain department and company image and philosophy to the public Become highly knowledgeable in the specifications, capabilities and operation of Garmin products and on policies, procedures, and product offerings Monitor, document and report improvement needs in Garmin equipment, systems, procedures, training and other relevant areas Work a consistent and reliable schedule as identified by management
Basic Qualifications Must be at least 16 years of age Demonstrated interest for the product segment and interest in developing product knowledge Demonstrated strong and effective verbal, written, and interpersonal communication skills Interest in developing technical skills and troubleshooting abilities Must exhibit professionalism, be team-oriented, possess a positive attitude and work well with others Desired Qualifications Fluency in Spanish, Portuguese and/or French languages in addition to English Garmin International is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin’s seasonal associate benefits.

Details can be found here: Garmin Seasonal Benefits

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About Garmin

Garmin

Garmin manufactures marine, aviation, and consumer technologies suitable to run on positioning systems.

10,001+

Employees

Olathe

Headquarters

$13.2B

Valuation

Reviews

3.8

4 reviews

Work Life Balance

3.5

Compensation

3.2

Culture

4.0

Career

3.5

Management

3.0

75%

Recommend to a Friend

Pros

Good company culture

Relevant and interesting work

Well-known company reputation

Cons

Lower pay compared to competitors

Unclear management structure

Unfamiliar division assignments

Salary Ranges

27 data points

Junior/L3

Junior/L3 · Business Development

0 reports

$65,670

total / year

Base

-

Stock

-

Bonus

-

$55,819

$75,521

Interview Experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 50%

Neutral 0%

Negative 50%

Interview Process

1

Technical Interview

Common Questions

Technical questions