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Director of Guest Experience

Four Seasons

Director of Guest Experience

Four Seasons

Río Grande, Puerto Rico, United States of America

·

On-site

·

Full-time

·

1w ago

Join our team as Director of Guest Experience and lead the transformation of guest journeys at Four Seasons Puerto Rico. Drive service excellence, champion innovation, and inspire a world-class team to deliver unforgettable experiences. Shape the guest journey and elevate our luxury brand in a stunning beachfront setting.

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About Four Seasons

Four Seasons

An Infrastructure construction company

Tokyo

Headquarters

Reviews

3.8

1 reviews

Work Life Balance

3.0

Compensation

3.0

Culture

3.5

Career

2.5

Management

3.0

60%

Recommend to a Friend

Pros

Working at prestigious Four Seasons brand

Position at top-ranked restaurant

Professional hospitality experience

Cons

Limited interest in F&B role

Unclear internal mobility paths

Difficulty changing departments

Salary Ranges

14 data points

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Operations Project Analyst

1 reports

$86,250

total / year

Base

$75,000

Stock

-

Bonus

-

$86,250

$86,250

Interview Experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview Process

1

Interview