• Training Delivery & Facilitation: Facilitate high-energy training sessions in both Spanish and English across various methods, including in-person workshops, virtual webinars (via Microsoft Teams), and side-by-side coaching. 40% domestic travel required. 

• Stakeholder Collaboration: Partner with individual departments and Subject Matter Experts (SMEs) to determine training priorities and develop plans that address critical job functions. 

• Content Stewardship: Review and update company training materials to ensure they accurately reflect current processes, procedures, and business models. 

• Logistics Management: Coordinate all training logistics, including room bookings, IT requirements, and facility arrangements for instructor-led training (ILT). 

• Evaluation & Reporting: Administer course evaluations, synthesize performance data, and generate reports to measure program effectiveness. 

• Continuous Improvement: Perform training observations to evaluate delivery techniques and work with Instructional Designers (ISD) to enhance learning solutions based on learner feedback and observations. 

• Compliance & Quality Control: Adhere to the North American Learning and Development strategy, ensuring all course content is approved by the Design and Legal teams for consistency and quality. 

• Training Design & Development: Design training materials and training-related documents as needed. Take ownership of company training material to identify if it accurately reflects current processes, procedures, systems, and business models.    

• LMS & LXP Administration: Manage the Learning Management System (LMS) and Learning Experience Platform (LXP) lifecycle by creating offerings, loading activities, and granting learner credits within platforms such as HCM Oracle and Degreed. 

• Professional Development: Maintain an up-to-date knowledge of industry trends and expand personal capability to meet evolving organizational needs. 

Qualifications: 

• Bilingual Fluency: Full professional proficiency in Spanish and English. Must be able to present, facilitate discussions, and author training materials seamlessly in both languages. 

• Communication Excellence: Exceptional communication and presentation skills, with the ability to engage and connect with diverse audiences, including employees, stakeholders, and dealers. 

• Technical Proficiency: Advanced skills in communication and training delivery software (e.g., PowerPoint, Teams, and Slido). Intermediate skills in development software (e.g., Arist, Articulate, and Adobe Suite). 

• Adaptability: Proven ability to remain composed and "regroup" during unexpected technical issues or shifting priorities in a fast-paced environment. 

• Analytical Thinking: Ability to interpret data from evaluations to identify opportunities for material or delivery enhancements. 

• Process Knowledge: Familiarity with Agile methodology and Six Sigma is preferred. 

• Operational Flexibility: Ability to work flexible hours and travel domestically to deliver on-site training as required. 

• Proven experience in delivering corporate training. 

• Bachelor’s degree in human resources, Communications, or related field. 

• Relevant experience in the field of 3 to 5 years.

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Job Base Location - GTBC (Lomas Verdes, Naucalpan de Juarez - Estado de México)

DISCLAIMER: Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.