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JobsFidelity

Operations Coordinator, Signature Venues

Fidelity

Operations Coordinator, Signature Venues

Fidelity

Boston, Massachusetts, USA

·

On-site

·

Full-time

·

4d ago

Job Description:

The Role

Ready to join a team that delivers outstanding experiences? As an Operations Coordinator, Signature Venues at Fidelity Investments, you will help implement flawless client and guest experiences for meetings and events in our Signature Venues spaces. By working closely with the Real Estate and Workplace Experience team, you will guarantee every event runs with calm confidence, discretion, and care. Your tasks include booking and assigning scheduled events and aligning operations, spaces, and services with company expectations.

The Expertise and Skills You Bring

We are looking for someone with a proven track record in hospitality who excels in deep listening and proactive problem-solving. Your ability to manage multiple tasks and prioritize effectively will be key to your success. Strong verbal and written communication skills are essential, as you will be communicating function specifications and changes with various departments. While proficiency in event management software and typing is preferred, outstanding interpersonal skills are highly valued.

Preferred Skills and Qualifications:

  • BA in hospitality, hotel management, or a similar field, or equivalent experience

  • Proficiency in event management software and typing

  • Outstanding interpersonal skills

  • Experience in managing events and operations

Note: Fidelity is not providing immigration sponsorship for this position

The Team

At Fidelity Investments, our greatest asset is our people. The Operations Coordinator will work closely with the Real Estate and Workplace Experience team, ensuring seamless execution of events. We have a steadfast dedication to our clients and strive to maintain an industry-leading standard in hospitality. Our inclusive culture fosters collaboration and innovation, making Fidelity a place where ambitious professionals can thrive. Join us in Boston, MA, and be part of a team that values your contributions and supports your growth!

The base salary range for this position is $48,000-91,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position.

Certifications:

Category:

Event Management

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About Fidelity

Fidelity

Fidelity

Bootstrapped

Fidelity Land Development specializes in land acquisition, development, management, maintenance and leasing services.

1-50

Employees

Chatham

Headquarters

Reviews

3.5

4 reviews

Work Life Balance

2.0

Compensation

2.5

Culture

1.8

Career

2.5

Management

1.5

15%

Recommend to a Friend

Pros

Benefits continuation during leave

Structured career path

Certification support

Cons

Poor management practices

Inadequate communication

Heavy micromanagement

Salary Ranges

40 data points

Mid/L4

Mid/L4 · Business Analyst

1 reports

$106,987

total / year

Base

$93,032

Stock

-

Bonus

-

$106,987

$106,987

Interview Experience

6 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 67%

Negative 33%

Interview Process

1

Phone Interview

2

Video Interview

3

Offer

4

Background Check

5

Fingerprinting

6

Drug Test

Common Questions

Customer service scenarios

Financial services knowledge

Behavioral questions

Technical cybersecurity concepts