Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The Supply Chain Manager for Japan is responsible for leading end-to-end supply chain operations, ensuring alignment with commercial objectives, regulatory compliance, and operational excellence. This role drives strategic initiatives across demand planning, logistics, customer service, and cost optimization, while fostering a culture of agility and continuous improvement.

Main Responsibilities:

• Lead the Sales & Operations Planning (S&OP) process in collaboration with Sales, Marketing, and Finance to ensure accurate forecasting and inventory alignment
• Manage demand and supply planning to maintain optimal stock levels and minimize write-offs
• Oversee logistics operations, including transportation, warehousing, and last-mile delivery, ensuring On Time In Full (OTIF) performance
• Ensure compliance with Japanese customs and logistics regulations, including documentation, import/export procedures, and Free Trade Agreement (FTA) utilization
• Coordinate with third-party logistics providers (3PLs) and customs brokers for timely cargo release and damage claims
• Support new product launches (NPD) and ensure supply readiness in alignment with marketing and commercial plans
• Drive cost optimization across warehousing, transportation, and packaging materials
• Lead order-to-cash processes, ensuring accurate invoicing, credit/debit note issuance, and SAP system integrity
• Implement digital tools and automation to enhance supply chain visibility and responsiveness
• Collaborate with regional and global teams to align on strategic priorities and share best practices
• Develop and coach the local supply chain team, fostering a high-performance and inclusive culture

Who we are looking for:

• University degree in Supply Chain, Engineering, Business, or a related field
• Strong relevant experience in supply chain management, preferably in FMCG or consumer goods
• Understanding of Japan’s logistics landscape, customs regulations, and local warehousing practices; familiarity with Japanese labor regulations relevant to logistics is a plus
• Experience with triangulation flows and Asia-Pacific regional supply chain operations is preferred
• Demonstrated ability to lead cross-functional teams and manage external partnerships
• Strong analytical, problem-solving, and stakeholder management capabilities
• Experience in digital transformation or process automation is an advantage
• Exposure to sustainability initiatives in supply chain (e.g., green logistics, waste reduction) is desirable
• Proficiency with MS Office tools, experience with SAP (ECC/APO), Power BI, and supply chain planning tools
• Fluency in Japanese and English, both written and spoken

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.