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Customer service
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Attention to detail
Planning and organizing
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Welcome to Fed Ex Express Latin America and Caribbean Division Employment Opportunities Site!
Fed Ex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
Fed Ex is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)
2019 Fortune’s Best Places to Work (15th)
2019 Forbes’s One of the “Best Employers for Diversity”
2020 Fed Ex LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 Fed Ex Mexico was included in the GPTW Ranking for 18th consecutive years
2020 Fed Ex Mexico received the CEMEFI Certification for 13th consecutive years endorsing Fed Ex as a company socially responsible
2021 Fed Ex Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 Fed Ex Uruguay selected by GPTW among the 5 best companies to work for.
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RC772061 CD001: Courier (Open)
CD001: Courier
Full time
Ave. 27 de Febrero esq. Jose O. Garcia.
Los Jardines Metropolitanos:
Santiago de los Caballeros, Santiago
51000
Dominican Republic
Involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or paperwork.
General job description:
- Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.
- Operates non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.
- Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
- Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor’s actions.
- Answers customer questions on Fed Ex feature of service and keeps customers informed about the company and its services.
- Ensures that packages conform to Fed Ex features of service; that proper labeling in provided; and that all paperwork is complete, neat, and accurate.
- Determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures.
- Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.
- Ensures customers have adequate supply of Fed Ex materials for shipping.
- Loads and unloads company vehicles.
- Cleans and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company’s public image.
- Ensures the use of safety equipment and full compliance with Fed Ex safety policies, procedures, norms, rules, and practices.
- May be required to perform other duties
Minimum Requirements:
Minimum Education:
- High School diploma
- Basic English skills preferred
Minimum Experience:
- One (1) to two (2) years professional driving experience
- Must possess appropriate license for vehicle assigned in accordance with specific country regulations (C1 and/or C2)
- Good driving record
- Must be 21 years old or older
Minimum Required Skills:
- Ability to lift 50 lbs. and to maneuver any single package weighing up to 150 lbs. with appropriate equipment or the weight limit required according to current local labor regulations.
- Good verbal and writing communication skills, human relations, and team player
- Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test
- Customer orientated with good organizational skills
- Problem Solving Skills
- Accuracy & Attention to Detail
- Planning & Organizing Skills
- Team Working Skills
- Must be able to work variable shifts, including weekend and holidays
Job Posting End Date:
2026-02-25
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Pros
Stable employment opportunities
Physical nature of work
HR responsiveness when issues raised
Cons
Poor management practices and communication
Unrealistic quotas and work expectations
Safety concerns ignored by leadership
Salary Ranges
0 data points
Junior/L3
L3
L4
L5
L6
L7
Mid/L4
Senior/L5
Staff/L6
Junior/L3 · Data Scientist L1
0 reports
$99,167
total / year
Base
-
Stock
-
Bonus
-
$84,292
$114,042
Interview Experience
5 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 0%
Neutral 40%
Negative 60%
Interview Process
1
Interview
2
Physical
3
Drug Test
4
Orientation
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