Fact Set creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At Fact Set, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

We are looking for a Senior Reporting Specialist to join our Buy-Side Reporting Managed Services team in APAC.

This role is ideal for someone who is enthusiastic, intellectually curious, and takes pride in delivering high-quality, reliable reporting services to enterprise clients. You will become a subject matter expert in Fact Set’s buy-side reporting solutions, operating in a Managed Services context with a strong focus on production stability, continuous improvement, governance, and client communication.

Top 5 Activities in Reporting Managed Services

• Run and monitor report production
• Validate data before and during reporting cycles
• Control and maintain report content, structure, and layout
• Improve and extend reports over time
• Own governance, SLAs, and client communication

Role Focus Areas

1.

Client Environment Monitoring & Advisory:

• Act as a trusted advisor to clients on both business and technical aspects of buy-side reporting solutions
• Design, enhance, and maintain reporting solutions while ensuring the stable operation of client environments
• Respond to client requests, questions, and issues related to reporting platforms in a production setting

2. Project & Change-Related Work (Non-BAU)

• Participate in non-Business-As-Usual (BAU) activities, including:Change requests
• Software upgrades
• Platform enhancements
• Support controlled change in live environments, ensuring minimal disruption and clear client communication

3.

Cross-System Integration & Automation:

• Integrate reporting solutions within a broader ecosystem using:

APIs and Web Services:

• Automation, scheduling, and monitoring tools
• Contribute to workflow automation using programming, scripting, and database technologies

Key Responsibilities:

• Develop and maintain high-quality reporting solutions aligned with best practices and client expectations
• Design reports, including underlying logic, calculations, and layouts, ensuring clarity, accuracy, and consistency
• Support clients in production environments to help them achieve their reporting objectives
• Work closely with Product & Engineering teams to:Investigate and resolve defects
• Test fixes and enhancements
• Provide clear progress updates and transparency on client and project-related activities
• Act as a product expert across internal and client-facing interactions
• Collaborate with cross-functional teams (Engineering, Sales, Strategy) to influence product improvements
• Design and maintain complex, automated client workflows covering:Data loads and validation
• Calculations and transformations
• Data extracts and reporting outputs
• Troubleshoot complex technical issues related to client architectures, data processing, and performance
• Build strong working relationships with global sales specialists, consultants, and enterprise clients
• Develop a solid understanding of the financial logic behind reporting modules and methodologies

Required Qualifications, Skills & Experience

• University degree in Computer Science, Engineering, Finance, Mathematics, or a related field
• 3+ years of relevant professional experience in reporting, managed services, enterprise software, or a similar technical/client-facing environment
• Strong technical, analytical, and troubleshooting skills
• Experience with programming or scripting, with exposure to C# and HTML and familiarity with general programming principles
• Understanding of 3-tier archite ctures (client - application server - database)
• Ability to work independently as well as collaboratively with global teams
• Excellent communication and interpersonal skills, particularly in client-facing contexts
• Curious mindset with a strong desire to learn and continuously improve
• Fluency in English, written and spoken

Preferred / Advantageous Skills (not mandatory)

• SQL knowledge, including query writing, debugging, and performance tuning
• Experience with relational databases (e.g. SQL Server, Oracle, PostgreSQL)
• Familiarity with application server environments (e.g. Tomcat, JBoss/Wild Fly, IIS)
• Experience with Web Services and APIs (XML, JSON)
• Additional programming or scripting languages (e.g. Python, Java, JavaScript, Shell, VBA)
• Familiarity with Razor or templating concepts within C#
• Knowledge of financial instruments, financial reporting, or financial software solutions
• Advanced Excel usage (including VBA)
• Experience with Windows Server environments
• Awareness of authentication concepts such as SAML

Company Overview:

Fact Set (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

At Fact Set, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.