At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary:

Global Services Lab Network/Systems Engineer will be working with a team to provide valuable lab services and tools for the F5 Global Service Support Organization. The lab supports both production systems and customized/flexible testing environments used by GS Support Engineers as they support F5 customers. We have two headcounts for this position working for two shifts: 8:00 am - 4:00 pm and 4:00 pm - 12 am to cover US working hours. Shifts could be perm or on rotation.

Primary Responsibilities

• Setting up, configuring, documenting, and maintaining GS Lab network and infrastructure systems
• Setting up, configuring, documenting, and maintaining GS Lab virtual machine environments
• Create and maintain scripts and tools to automate the configuration and usability of the lab
• Support the operation of GS Lab’s back-up system
• Troubleshoot lab and network outages and issues
• Address lab users request tickets in a timely matter as per the GS Lab's Service Level Agreements
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities

• A working knowledge of virtual machine technology (VMware, Prox Mox or KVM)
• Fluent in various scripting languages for lab automation
• Good knowledge of underlying web technologies including Linux Systems Administration, Python and Windows systems.
• Ability to quickly learn and adopt new technologies
• Ability to work well independently and on a lab team
• Excellent communication, problem-solving, planning and organization skills
• Understanding of IP networking basics: L2, L3, L4, L7
• Prior project management experience in an IT or software development setting
• Experience with any of the following is a plus: knowledge of networking products such as routers, switches (Juniper), firewalls and NAS storage

Qualifications

• Bachelor degree in computer/engineering related field or equivalent work experience
• Minimum 4 years of experience working with Windows and Linux/UNIX systems

Physical Demands and Work Environment

• Duties are performed in a normal office environment while sitting at a desk or computer table, as well as in a data center environment
• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
• Duties may require being on call periodically or working outside normal working hours (evenings and weekends). Duties may require the ability to travel via automobile or airplane, approximately 5% of the time spent traveling.
• Job may be performed on-site at a Lab/data center, or in an office environment sitting at a desk or computer table.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.