At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

The Renewal Sales Manager is responsible for renewing, up-selling, and closing of maintenance/service/license contracts for assigned region or account. Increase renewal sales for assigned region or account(s). Demonstrates knowledge of the organization’s various products and maintenance contracts. Educates customers on business practices and associated contractual implications. Ensures customer awareness and understanding of applicable product elements. Must meet sales objectives such as quota and productivity requirements. Maintain account team relationships and transfers leads as appropriate.

For this role, the assigned territory is Korea, requiring the candidate to be fluent in Korean language as well as Korean business working practices. This role will also cover other English-speaking region.

Sounds interesting? Read On!

What You’ll do:

• Assist in the management of contract renewal processes, ensuring timely communication with clients regarding upcoming renewals.
• Review contract terms and conditions to identify renewal opportunities and ensure compliance with organizational policies.
• Collaborate with sales and account management teams to gather relevant information about client needs and service usage.
• Prepare renewal documentation and proposals, ensuring accuracy and alignment with pricing strategies.
• Maintain accurate records of contract renewals and track key metrics related to renewal rates and client feedback.

What You’ll Bring:

• Bachelor’s degree or equivalent experience.
• Fluency in Korean and understanding of Korean business practices, along with proficiency in English is a must.
• 5+ years of experience in renewing, up-selling, and closing contracts (maintenance/service/license etc.).
• Strong understanding of the organization’s products, services, and contractual agreements.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to analyze contracts, identify renewal opportunities, and ensure policy compliance.
• Skilled in preparing accurate documentation, tracking renewal metrics, and maintaining client records.
• Strong organizational skills with the ability to manage multiple renewals and achieve sales targets.

What You’ll Get

• Hybrid working mode
• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, comprehensive benefits, and cool perks
• Culture of Giving Back
• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.