Change Management Consultant

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

We’re growing our Business Transformation Delivery practice and are looking for Consultants who blend project management discipline with human-centered change expertise to support organizations in delivering complex, large-scale transformation programs. Our work sits at the intersection of strategy and execution — supporting clients through technology-enabled change, operating model evolution, process transformation, and workforce enablement.

In this role, you will contribute to change and adoption workstreams within international transformation programs, helping ensure that organizational, cultural, and behavioral aspects of change are effectively addressed and embedded.

Your key responsibilities

• Support delivery of change management workstreams, contributing to planning, RAID tracking, quality assurance, and reporting.

• Contribute to change strategies and plans, including impact and readiness assessments, stakeholder mapping, and adoption KPIs.

• Support execution of stakeholder engagement activities, including change networks and leadership alignment initiatives.

• Co-facilitate workshops, focus groups, and interviews to capture employee insights and support solution design.

• Help develop communication and engagement materials tailored to different stakeholder groups.

• Contribute to learning and enablement activities (learning journeys, toolkits, change champion materials).

• Track and analyze adoption and behavior change metrics, highlighting risks and improvement opportunities.

• Work closely with project managers and functional teams to ensure alignment between change activities and overall delivery plans.

To qualify for the role, you must have

• 4–8 years of professional experience, including exposure to organizational change and transformation initiatives.

• Practical project management experience, supporting structured project delivery (planning, RAID, reporting).

• Experience in technology-enabled transformations (e.g., HR systems, enterprise platforms, digital tools) is an advantage.

• Familiarity with change methodologies (e.g., PROSCI, ADKAR, ACMP or similar).

• Strong communication and facilitation skills, with confidence engaging diverse stakeholder groups.

• Fluent English (C1+).

You’ll stand out if you

• Use AI tools (e.g., Copilot, ChatGPT) to synthesize stakeholder feedback and draft communication or change materials.

• Create clear, visually engaging PowerPoint materials that support change storytelling and stakeholder alignment.

• Apply AI to help summarize engagement feedback or track adoption insights across stakeholder groups.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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