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Consulting, Solution Architect - Agentic AI Conversational Banking

EY

Consulting, Solution Architect - Agentic AI Conversational Banking

EY

·

On-site

·

Full-time

·

6d ago

Consulting, Solution Architect – Agentic AI Conversational Banking (Thai Speaking)

Role Overview:

The Solution Architect will lead the end‑to‑end architecture for an Agentic AI–powered Conversational Banking platform built on the Microsoft Azure ecosystem. The role demands strong architectural leadership, deep banking domain expertise, and effective collaboration with multidisciplinary teams. Proficiency in Thai is essential for local stakeholder engagement and requirement discovery.

Key Responsibilities:

  • Own and drive the end-to-end architecture for the Conversational Banking solution leveraging Agentic AI patterns and Azure cloud services.

  • Design solution components using Azure OpenAI, Cognitive Services, Azure AI Foundry/ Agent Framework, Azure API Management, Azure Kubernetes Service (AKS), Azure content safety, and secure data platforms.

  • Translate business and functional requirements—both in Thai and English—into scalable, secure, compliant solution designs.

  • Collaborate closely with product, engineering, UX, data, security, and compliance teams to ensure architectural alignment.

  • Provide technical leadership to development teams, ensuring adherence to architecture, engineering excellence, and delivery timelines.

  • Prepare and present architecture deliverables for Architecture Review Boards and program working groups.

  • Ensure the solution meets banking regulatory, security, resilience, and performance requirements.

  • Identify architectural risks, integration dependencies, and propose mitigation strategies.

  • Maintain comprehensive architecture documentation, governance, and traceability across the program lifecycle.

Required Skills & Experience:

  • Thai native / Thai speaking only

  • Proven experience as a Solution Architect delivering conversational, digital, or AI-driven solutions in the banking or financial sector.

  • Strong expertise in Agentic AI system design, LLM orchestration, grounding, prompt engineering, and Responsible AI principles.

  • Hands-on knowledge of Azure services including Azure AI Foundry, Cognitive Search, APIM, AKS, Service Bus/Event Grid, and Azure SQL/Cosmos DB.

  • Proficiency in Thai language (spoken and written) for stakeholder communication and requirement elicitation.

  • Deep understanding of banking operations, compliance frameworks, integration landscapes, and security standards.

  • Excellent communication, documentation, and stakeholder management skills, including experience presenting to architecture boards.

  • Ability to lead cross-functional teams and drive solution delivery in complex, multi-vendor environments.

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About EY

EY

EY

Public

A provider of assurance, tax, transaction, and advisory services.

10,001+

Employees

London

Headquarters

Reviews

3.8

15 reviews

Work Life Balance

2.5

Compensation

3.8

Culture

3.0

Career

3.5

Management

3.0

65%

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Pros

Competitive compensation packages

Good career advancement opportunities

Strong brand recognition

Cons

Work-related stress and pressure

Limited negotiation flexibility on offers

Uncertain job security during economic downturns

Salary Ranges

31,254 data points

Mid/L4

Mid/L4 · Operations Research Analyst

1,738 reports

$142,571

total / year

Base

$136,899

Stock

-

Bonus

$5,673

$100,128

$203,912

Interview Experience

7 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

57%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical/Case Interview

5

Partner/Director Interview

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Culture Fit